As Jan's message said, let's get this in perspective. Wynther's expectation is unreal. If you were to order something to be delivered by courier from the other side of the country, would you have the used of it immediately after ordering?

Maybe different here with the use of electronic delivery but even computer processing can take time. Millennia is undoubtedly swamped with order processing. But I still received my Deluxe Key 8 hours after ordering and I think that is pretty good.

Cheers

Paul

----- Original Message ----- From: "Wynthner" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, June 05, 2008 1:35 AM
Subject: Re: [LegacyUG] Help with Install password for Legacy 7.0 Free version


Jan, sorry about your problems but....
If I purchase something and the charge hits my account today then I should be able to use the product today-PERIOD. If it takes 24 hours to process the e-mailed password then the account shouldn't be charged until that e-mail is sent-PERIOD Why the devil should they have use of my money for 24 hours when I can NOT use the product??


----- Original Message ----
From: Jan Roberts <[EMAIL PROTECTED]>
To: [email protected]
Sent: Tuesday, June 3, 2008 11:49:16 PM
Subject: RE: [LegacyUG] Help with Install password for Legacy 7.0 Free version

Let’s get some perspective into this please! I am sick of all the whingers
- and I know I am at risk of being ticked off for being off-topic, but it
has got beyond a joke. I have been as keen as anyone else to get my hands
on Version 7.0. 30 minutes ago I paid for Deluxe 7.0, and within 5 minutes
I got confirmation of my order - along with a reminder of what was clearly
spelled out on the website - that I would receive a separate email with
download instructions and password by the end of the next working day (but
probably sooner!) So I wait! The world is not going to come to an end
because I don't have it this minute! In the whole scheme of things having
to wait for the password is very, very minor. You see, I am waiting for
results of a CT scan and liver biopsy to see if I do in fact have secondary
cancer from the breast cancer I thought I had beaten for six years! Sort of
makes waiting for a Legacy password pale into insignificance doesn't it!

Millennium staff - thank you for a fantastic product at a fantastic price.
I hope all the whingers have hard drive crashes! :-)

Cheers,
Jan





Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/[email protected]/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp



Reply via email to