I use a debit card, not a credit card, so it indeed MY money and not the card company's money of which we are speaking. Just think of the money Legacy could get in one day on alll orders. Not much for any one orderr but pennies do add up. We are speaking of principle. The principle that if you pay for something your use of that something should not be dependent on delayed information to enable that use. I do not consider pointing out items that are not consumer friendly to be complaining.
----- Original Message ---- From: GeoSci <[EMAIL PROTECTED]> To: [email protected] Sent: Wednesday, June 4, 2008 7:23:08 PM Subject: Re: [LegacyUG] Help with Install password for Legacy 7.0 Free version Wyner, You just like to complain! If you paid by Credit Card - the CC company is out - not you - until your bill comes. And the interest you might get on $20-20 at todays rates - just pick up that many pennies in a parking lot somewhere! Get real! Keith On Wed, Jun 4, 2008 at 11:35 AM, Wynthner <[EMAIL PROTECTED]> wrote: > Jan, sorry about your problems but.... > If I purchase something and the charge hits my account today then I should be > able to use the product today-PERIOD. > If it takes 24 hours to process the e-mailed password then the account > shouldn't be charged until that e-mail is sent-PERIOD > Why the devil should they have use of my money for 24 hours when I can NOT > use the product?? > > > ----- Original Message ---- > From: Jan Roberts <[EMAIL PROTECTED]> > To: [email protected] > Sent: Tuesday, June 3, 2008 11:49:16 PM > Subject: RE: [LegacyUG] Help with Install password for Legacy 7.0 Free version > > Let's get some perspective into this please! I am sick of all the whingers > - and I know I am at risk of being ticked off for being off-topic, but it > has got beyond a joke. I have been as keen as anyone else to get my hands > on Version 7.0. 30 minutes ago I paid for Deluxe 7.0, and within 5 minutes > I got confirmation of my order - along with a reminder of what was clearly > spelled out on the website - that I would receive a separate email with > download instructions and password by the end of the next working day (but > probably sooner!) So I wait! The world is not going to come to an end > because I don't have it this minute! In the whole scheme of things having > to wait for the password is very, very minor. You see, I am waiting for > results of a CT scan and liver biopsy to see if I do in fact have secondary > cancer from the breast cancer I thought I had beaten for six years! Sort of > makes waiting for a Legacy password pale into insignificance doesn't it! > > Millennium staff - thank you for a fantastic product at a fantastic price. > I hope all the whingers have hard drive crashes! :-) > > Cheers, > Jan > > ________________________________________ > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Pat Walker > Sent: Wednesday, 4 June 2008 1:29:PM > To: [email protected] > Subject: [LegacyUG] Help with Install password for Legacy 7.0 Free version > > Very frustrating--I am a paid customer. I wanted to upgrade to the 7.0 > Deluxe from my 6.0 Deluxe. First I downloaded the free 7.0 version and then > purchased the upgrade. In the meantime, I was told I would be emailed the > install password (used to be family for 6.0) so I could at least play around > with the 7.0 standard. > > Alas, I got no such email and the recorded message on the Tech line (long > since closed) had the OLD password. > > Does anyone know the new one for 7.0? I was hoping Legacy would keep up > with their tech recorded messages--don't release 7.0 until you have that in > place. Very frustrating to any customer, free or paying. > > thanks > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > -- Surnames: McKain, Horn, Riale, Ulrich, Erisman, Leiphart, Reed and Henry Website: http://home.comcast.net/~geosci64 EMail: [EMAIL PROTECTED] McCain-McKane-O'Kane DNA Group 1 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
