YES!  This is exactly what we need!  Please please can we have this? Geoff?

 

-------Original Message------- 

 

From: Brian Lightfoot 

Date: 6/7/2008 4:17:39 PM 

To: LegacyUserGroup@legacyfamilytree.com 

Subject: RE: [LegacyUG] Email list for legacy solutions only? 

 

What you are asking for is a support forum with threaded subjects, something
that many other companies with products and services have already set up.
For example, there could be specific categories for sources, one for bug
reports, one for installation problems, one for charting, etc. In addition,
such forums tend to eliminate the users receiving copies of each and every
message posted, including those messages to which the user has no interest.
Many forums allow the user to specify something along the lines of notify
me of all responses to this message which means they would receive an
e-mail notification about the message subject to which they have expressed
an interest. On the downside, what the user may miss is a new subject opened
to which they may have a great interest but have no knowledge that it was
ever posted. This requires the user to visit the forum web site to check for
new subject matter being posted. Why Millenia has not gone this route is a
mystery to many of us as it would eliminate the constantly repeating message
of plain text only, etc. Maybe well see it sometime in the future. 

 

Brian 

 

 

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Al Wakenhut


Sent: Friday, June 06, 2008 12:11 PM 

To: legacyusergroup@legacyfamilytree.com 

Subject: [LegacyUG] Email list for legacy solutions only? 

 

Would it be possible to set up a special email list limited to those of us
whom have specific questions about using Legacy? Not to complain, but many
of us do not have the time to read a large volume of emails from people who
have complaints about the service or just want to chat. I could further
explain my question but then I would only be adding to the problem. 

 

Thank you, 

 

Al 

 

 

 

 

 

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