The majority of people who send emails in HTML or send attachments do not do
so maliciously or even knowingly. Indeed they are often not very
knowledgeable with computers and do not know how to change things from the
defaults that came with their systems.
On the other hand there definitely is a great virus and malware risk for
others on the newslist when these practices happen which is why some people
lose their temper.
Because there will always be novices who will unknowingly do unsafe things,
the only way to prevent these is NOT to try to educate the entire world, but
for Legacy to update their software to one that screens out these dangerous
emails. There is really no other way to prevent it.
My 2 cents.
Jeff
----- Original Message -----
From: "Laurel Feal" <[EMAIL PROTECTED]>
To: <legacyusergroup@legacyfamilytree.com>
Sent: Wednesday, August 13, 2008 7:53 PM
Subject: RE: [LegacyUG] V7 - Basic Source Detail Pictures carrying over to
Source Writer citation on reports
Maybe they are friendlier over at Family Tree Maker. If someone is new to
Legacy or to using the User Group, at least the responses can be polite in
pointing out the etiquette guidelines. With emails today, there is so much
stuff added to the end of the mail - who even notices it anymore. Give her
a break. She asked a question and got rude responses from 2 different
people - totally unnecessary.
Date: Wed, 13 Aug 2008 23:42:40 +0200
From: [EMAIL PROTECTED]
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] V7 - Basic Source Detail Pictures carrying over to
Source Writer citation on reports
Diane Szabo wrote:
Brian, you've helped me previously, and I wonder if you can help me
again.
I sent the following message twice to Customer Support - with no reply.
So,
in desperation I sent it again to the user list today and have been
chastized by one member for the way I sent the message. I will no longer
deal with the user group.
Touchy. Touchy! So what are you doing here again?
For a long time now, people have been repeatedly asked not to send
messages in HTML. Look at the end of EVERY message that you receive from
this list. There is a url concerning etiquette. Read what it has to say.
Drop the 'Me First' attitude, and then come back to us. We will help but
not people that won't conform to some very simple requests.
Please and thank you. I'm about ready to go to Family Tree Maker!!
Off you go then if you want to!
--
Regards,
Mike Fry
Johannesburg.
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
_________________________________________________________________
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
