On 2012/02/16 16:40, Barbara wrote: > I have the updated 7.5 deluxe version of Legacy. I must be a dunce as I'm > having trouble with backup. I need detail advice. I usually go to "file" and > then "backup family file"
> Perhaps, I'm entering the incorrect information in the box where I want to > save > the file. I backup in two places: > 1. My computer C: drive _and_ > 2. thumb drive You don't, at first, enter anything! > 1. When I go to open in the C drive, I get an error message "error in opening. > Would you like to try again?" When I say "yes", it opens. When I go to > "help" - it indicates I should run "scan disk" - how do I do that? nothing > iunder the "help" on the tool bar indicates how to do that. > 2. The same happen in the thumb drive. After selecting the Backup Family File option from the menu (or pressing Ctrl-B), a window comes up. What does it say under each of the two buttons for "currently"? -- Regards, Mike Fry Johannesburg Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
