As I understand the problem, when an attempt is made to start Legacy the error appears before the program gets anywhere. --- Ron Ferguson http://www.fergys.co.uk/ GOONS #5307
"Brian L. Lightfoot" <[email protected]> wrote: >Good ideas. And if you can indeed do either of these with no problems, then it >means that your family file is corrupted and causing Windows to shut down >Legacy rather than Legacy itself display some sort of internal error. Then >it’s time to look for an older ZIP backups of your family file that you might >have allowed to be created each and every time you shut down Legacy. These >will tend to keep on accumulating in the Data folder unless you use Windows >Explorer to delete some of the older ones. I usually keep the three most >recent sequential backups. > > > >Brian in California > > > > > >From: Paul Kean [mailto:[email protected]] >Sent: Sunday, April 07, 2013 8:00 PM >To: [email protected] >Subject: Re: [LegacyUG] Panic! > > > > >Betty, > >Can you open the sample database or even create a new one. Either of these >would tell that the install was OK and therefore it must be you database that >is corrupt. > >..Paul >Melbourne, Australia > > > > > > > > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

