I usually have to do a microsoft update to get printing back.  Do you have
an update pending?

On Tue, Jun 13, 2023 at 6:37 PM <[email protected]> wrote:

> Running Windows 10.
> No error message, windows " blue round" working icon for a couple of
> seconds, and nothing happens - normally preview would appear on screen.
> I tried creating a text file, saves ok, but when opened it is blank - no
> information.
> I tried creating a pdf file, asks for name and location, but does not
> create a file.
>
> Thanks,
>
> Ian Hocking
>
> -----Original Message-----
> From: LegacyUserGroup <[email protected]> On Behalf
> Of Brian Kelly
> Sent: Wednesday, June 14, 2023 3:33 AM
> To: [email protected]
> Subject: Re: [LegacyUG] Unable to Print individual report
>
> It would help a lot if you gave us more information on what happens when
> you try to print the report for those three people.
> Do you get an error message? Is the report garbled or does it contain
> errors? every bit of information on the difficulty will help those trying
> to come to your aid.
>
> Brian Kelly
>
> On 12-Jun-23 11:47 p.m., [email protected] wrote:
> > The last three individuals I have added to Legacy in the last week I
> > cannot review or print the “Individual Report”, all other reports for
> > these three individuals preview/print okay.
> >
> > No problem with other individuals (over 10,000) and I use/add to
> > legacy every day (and backup).
> >
> > I have the latest Deluxe Edition, Build 9.0.0.433 installed and been
> > using the program since Legacy 5 and never had this problem before.
> >
> > Any help suggestions?
> >
> > Regards,
> >
> > Ian Hocking
> >
> >
>
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      Ian Macaulay    of Carp, Ontario
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