Having experienced some time ago what Wendy has just reported, and as Pam also reported about 3 weeks ago, I have responded to both Pam and Wendy privately, giving them my personal take on the matter, and what might be done about it. Since others are experiencing the same phenomenon I shall post my response here just in case someone else may find it useful. I'm not a computer geek, but my conclusion is that my computer has run low on Random Access Memory. I have a relatively new computer using XP Home with 512 MB of RAM and 85% free space on my hard drive, but after an all day and into the evening session at the computer with Legacy and other programs, even this machine can run out of RAM. Before I begin my lengthy Legacy session, I am careful to exit any programs that are running unnecessarily, and close any unneeded web windows. However, I always have my firewall, anti-virus and anti-spyware running in the background. I know these use up resources, but I consider them absolutely essential. Sometimes notes can be instantly restored by clearing the cache, but sometimes it is still desirable to stop and reboot. When I do reboot, I usually defragment at that time if I haven't performed that chore lately. About once a month I use the System Restore Cleanup to keep my computer from becoming unnecessarily sluggish. I also clean out cookies by hand at least once a week, deleting anything I don't recognize, don't want or don't need. Following this rigorous maintenance program, I have so far avoided another of those unnerving episodes of disappearing notes in Legacy. -- Alice
Wendy wrote: However around 11.30pm (prior) to shutting down the computer Legacy throws a wobbler and any notes in any individual I am looking at have all disappeared and gone blank and the program freezes. Even when I switch to another person I have the same thing ... Blank notes. Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
