Winifred, Please go to our website at http://www.LegacyFamilyTree.com/Help.asp > Solutions by Error Description, where you'll find a section "Notes won't open". Follow the steps there to download and save the WSpell.ocx file to your Windows/System32 folder.
If that doesn't help, please email support directly at [EMAIL PROTECTED] Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of winmcl Sent: Friday, April 14, 2006 7:23 PM To: [email protected] Subject: Re: [LegacyUG] Legacy 5 20 Jan 20006 shutting down It is th last update to Version 5 - 258. Sometimes it happens when I click th nots icon in Family View, and sometimes when I click the notes icon from Individual View. When I get into the notes it happens when I hit Save. I have done File Maintenance, CheckRepair and No Problems is what I get. Winifred ----- Original Message ----- From: "Robert Carneal" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Friday, April 14, 2006 4:16 PM Subject: RE: [LegacyUG] Legacy 5 20 Jan 20006 shutting down > Does this happen only during notes? I'd like to try to reproduce this error > if possible. I know you said you were using the last update for > version 5.0, > but what version number is it please? You can determine that by going > to Help >> General Information. > > Thx, > > Robert > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of > winmcl > Sent: 2006-04-14 17:14 > To: [email protected] > Subject: Re: [LegacyUG] Legacy 5 20 Jan 20006 shutting down > > My computer is Windows xp SP2 with all critical updates. I am using > Legacy 5, last update. When I go into General Notes, sometimes it > shuts down instantly. Occasionally it gives me a warning, then closes. > This is the warning note. > Legacy Genealogy Software for Windows, Error Signature: > AppName.legacy.exe. > ModVer. 5.30.23.1221 > AppVer. 5.0.0.258 > Offset. 00005c91 > ModName.Riched 20.dll. > Is there anything I can do to correct this so I can edit my notes? > It happens when I click the notes icon from Family View or Individual > view. I can still print the notes. > Your advice will be much appreciated. Thank you. > > Winifred Enter the drawing for a FREE Legacy Cruise to Alaska or a FREE research trip to Salt Lake's Family History Library. Open to users of Legacy 6 Deluxe. Enter online at http://legacyfamilytree.com/FreeTrip.asp Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ For online technical support, please visit http://www.legacyfamilytree.com/Help.asp To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
