Hi Florian;
since you have been both at SuSE and now Redhat maybe you can clarify what
you are saying here for me:
---SNIP---
If you buy the product from Red Hat, this is only available together with
> a support contract where Red Hat helps with the installation as well as
> later on supporting it if you discover defects.
--SNIP--
Does this mean if I -buy- say SuSE they are not able to suport the
product? What do you mean by "this is only available together with
> a support contract" I thought we heard here on the list a couple weks
ago SuSE was offering "Enterprise Server" with suupoort? Is Redhat the
only vendor out there now that can offer support?
Regards,
Jon
Cc : [EMAIL PROTECTED]
Jon R. Doyle
Sendmail Inc.
6425 Christie Ave
Emeryville, Ca. 94608
(o_
(o_ (o_ //\
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On Sat, 12 Jan 2002, Florian La Roche wrote:
> On Sat, Jan 12, 2002 at 02:08:09AM -0500, Post, Mark K wrote:
> > Dave,
> >
> > If they've posted the GA code on their FTP server, it should be available
> > for download by anyone. The fact that they don't have .iso images isn't
> > particularly relevant or important. I have not previously heard anything
> > about Red Hat requiring that they do an installation. Perhaps that is only
> > if you want to purchase a support contract from them. Even so, that would
> > not prevent you from doing your own installs on another image/system. They
> > just wouldn't be willing to support those installations. Still, if you get
> > a definite answer, I'd be interested in hearing what it is. Stuff like this
> > is important, and I would like to make sure it gets on the linuxvm.org web
> > site.
>
> Hello Mark Post,
>
> your summary is correct and I'll add some personal comments:
>
> Red Hat Linux is Open Source and can be downloaded from our ftp-server.
> If you buy the product from Red Hat, this is only available together with
> a support contract where Red Hat helps with the installation as well as
> later on supporting it if you discover defects.
>
> Not only the last release is available as Open Source from Red Hat, but also
> newer developments are uploaded as "rawhide" versions to ftp.redhat.com.
> This allows the development community to try out our newest versions,
> participate in development if they want to or just give us feedback about
> the current status. This allows us to provide official bug-fixes and errata
> updates for our last release as well as continuing high-speed development
> of the next release.
>
> In the case of s390 we are facing two areas that are still a bit more
> under development:
> - The kernel on s390 needs more stabilization.
> - The install support for Red Hat Linux needs further improvements. Quite
> some good feedback has been given on our product and I think we already
> have implemented most of them.
>
> We will try to come up with an official update for the kernel and also
> install support. This should also allow a much easier addition of a
> "driverdisk" that could allow a real easy way to add OCO modules
> to Red Hat Linux.
>
> cu,
>
> Florian La Roche
>
>
> Florian La Roche Tel.: +49-711-96437-460
> head of development EMEA Tel.: +49-172-6373899
> Red Hat GmbH Fax.: +49-711-96437-111
> Hauptstaetterstr. 58 Email: [EMAIL PROTECTED]
> D-70178 Stuttgart http://www.redhat.de/
>
> >
> > Mark Post
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
> > Sent: Thursday, January 10, 2002 11:30 AM
> > To: [EMAIL PROTECTED]
> > Subject: [Redhat-s390-list] Redhat demo
> >
> >
> > What are the Redhat ground rules for downloading
> > and demo'ing their latest GA (i.e. the ISO images).
> > Is anyone allowed to do this ?
> > Are there any timeframe boundaries for demo'ing ?
> >
> > Also, we asked for pricing a few weeks back and got some
> > feedback that stated that Redhat MUST do the installation.
> > Is this true?
> >
> > As a consultant (needing to learn the various installation methods)...I'm
> > sure I don't like this !
> >
> > Thanks,
> > Dave
> >
> > _______________________________________________
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> > https://listman.redhat.com/mailman/listinfo/redhat-s390-list
> >
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>
