Jon, Florian, all, Just to provide another perspective on this (and to assure all the folks at Red Hat that they didn't totally botch what they were saying) I took this statement to mean what Florian and Bernhard later explained more clearly: that if you bought Red Hat Linux/390 that you had to pay for a Red Hat Linux/390 support contract also, not that they were the only company capable of providing support for Linux/390.
Mark Post -----Original Message----- From: Jon R. Doyle [mailto:[EMAIL PROTECTED]] Sent: Saturday, January 12, 2002 5:14 AM To: [EMAIL PROTECTED] Subject: Re: [Redhat-s390-list] Redhat demo Hi Florian; since you have been both at SuSE and now Redhat maybe you can clarify what you are saying here for me: ---SNIP--- If you buy the product from Red Hat, this is only available together with > a support contract where Red Hat helps with the installation as well as > later on supporting it if you discover defects. --SNIP-- Does this mean if I -buy- say SuSE they are not able to suport the product? What do you mean by "this is only available together with > a support contract" I thought we heard here on the list a couple weks ago SuSE was offering "Enterprise Server" with suupoort? Is Redhat the only vendor out there now that can offer support? Regards, Jon Cc : [EMAIL PROTECTED] Jon R. Doyle Sendmail Inc. 6425 Christie Ave Emeryville, Ca. 94608 (o_ (o_ (o_ //\ (/)_ (\)_ V_/_ On Sat, 12 Jan 2002, Florian La Roche wrote: > On Sat, Jan 12, 2002 at 02:08:09AM -0500, Post, Mark K wrote: > > Dave, > > > > If they've posted the GA code on their FTP server, it should be available > > for download by anyone. The fact that they don't have .iso images isn't > > particularly relevant or important. I have not previously heard anything > > about Red Hat requiring that they do an installation. Perhaps that is only > > if you want to purchase a support contract from them. Even so, that would > > not prevent you from doing your own installs on another image/system. They > > just wouldn't be willing to support those installations. Still, if you get > > a definite answer, I'd be interested in hearing what it is. Stuff like this > > is important, and I would like to make sure it gets on the linuxvm.org web > > site. > > Hello Mark Post, > > your summary is correct and I'll add some personal comments: > > Red Hat Linux is Open Source and can be downloaded from our ftp-server. > If you buy the product from Red Hat, this is only available together with > a support contract where Red Hat helps with the installation as well as > later on supporting it if you discover defects. > > Not only the last release is available as Open Source from Red Hat, but also > newer developments are uploaded as "rawhide" versions to ftp.redhat.com. > This allows the development community to try out our newest versions, > participate in development if they want to or just give us feedback about > the current status. This allows us to provide official bug-fixes and errata > updates for our last release as well as continuing high-speed development > of the next release. > > In the case of s390 we are facing two areas that are still a bit more > under development: > - The kernel on s390 needs more stabilization. > - The install support for Red Hat Linux needs further improvements. Quite > some good feedback has been given on our product and I think we already > have implemented most of them. > > We will try to come up with an official update for the kernel and also > install support. This should also allow a much easier addition of a > "driverdisk" that could allow a real easy way to add OCO modules > to Red Hat Linux. > > cu, > > Florian La Roche > > > Florian La Roche Tel.: +49-711-96437-460 > head of development EMEA Tel.: +49-172-6373899 > Red Hat GmbH Fax.: +49-711-96437-111 > Hauptstaetterstr. 58 Email: [EMAIL PROTECTED] > D-70178 Stuttgart http://www.redhat.de/ > > > > > Mark Post > > > > -----Original Message----- > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] > > Sent: Thursday, January 10, 2002 11:30 AM > > To: [EMAIL PROTECTED] > > Subject: [Redhat-s390-list] Redhat demo > > > > > > What are the Redhat ground rules for downloading > > and demo'ing their latest GA (i.e. the ISO images). > > Is anyone allowed to do this ? > > Are there any timeframe boundaries for demo'ing ? > > > > Also, we asked for pricing a few weeks back and got some > > feedback that stated that Redhat MUST do the installation. > > Is this true? > > > > As a consultant (needing to learn the various installation methods)...I'm > > sure I don't like this ! > > > > Thanks, > > Dave > > > > _______________________________________________ > > Redhat-s390-list mailing list > > [EMAIL PROTECTED] > > https://listman.redhat.com/mailman/listinfo/redhat-s390-list > > > > _______________________________________________ > > Redhat-s390-list mailing list > > [EMAIL PROTECTED] > > https://listman.redhat.com/mailman/listinfo/redhat-s390-list >
