I will eventually. But right now I have contract up to end of september.

On Fri, Apr 4, 2008 at 11:03 AM, Jonathan Ben Avraham <[EMAIL PROTECTED]> wrote:
> Hi Sara,
>  I wonder if you aren't better off just getting an ADSL line and switching
> service providers.
>
>   - yba
>
>
>  On Thu, 3 Apr 2008, sara fink wrote:
>
>
> > Date: Thu, 3 Apr 2008 16:14:51 +0300
> >
> > From: sara fink <[EMAIL PROTECTED]>
> > To: Jonathan Ben Avraham <[EMAIL PROTECTED]>
> > Cc: ILUG <linux-il@cs.huji.ac.il>
> >
> >
> >
> > Subject: Re: major packet loss at hot server
> >
> > I don't have a machine that runs tcpdump. Plus it needs root access.
> > I wonder if I create one of these free shells that are out there, will
> > it help? tcpdump will work without root as well?
> >
> > Last time I talked with 012 and hot, hot managed to dissconnect me
> > completely. The support from hot was nice, but told me to unplug the
> > cable and replug again. And from then I don't have internet at all.
> > The /etc/resolv.conf is correct.  I waited for hot to call me back,
> > but it didn't happen. Since now I am not at home, I can't check
> > anything. When I will return back will have to shout at them to
> > connect me to internet.
> >
> > All the time when I ran mtr google.com  (outside) there was the packet
> > loss. The loss is in the 2nd and 3rd hop. first is the router of hot (
> > I have another router at home but last time I didn't use it for the
> > purpose of checking and proving hot it's not my router fault), then
> > the switch with 80% packet loss and 3rd another switch/router of hot
> > with 20% packet loss. 2nd hop is bgp. port 179 open. 3rd switch/router
> > has port 49 open (tacacs).  AND from my scannings, I pass only through
> > 1 switch which has bgp open.
> >
> > I have access to a machine, but not as root. I can run there
> > traceroute. And will definitely run from there mtr to machine A and
> > traceroute from there to my machine.  Are there any others programs
> > that I can run as simple user?
> >
> > I can't understand them, if I pass through such a switch, where they
> > close all the ports and allow only 179, 646, and all udp ports are
> > closed what kind of internet is that. It castrates all the concept of
> > internet.
> >
> >
> > BTW, I want to ask a legal question. I will finally submit a complaint
> > through tluna.co.il, but I don't know if it's legal to submit the ip
> > numbers.  A lot of people are using these switches, and people don't
> > know about this problem.
> >
> > Thanks in advance for all the help.
> >
> >
> > >
> > >  Hi Sara,
> > >  If you have access to a machine somewhere that runs tcpdump, then use
> hping
> > > commands from your MPLS to that machine in order to see if the packet
> loss
> > > is occuring on the outgoing or on the return trip. That is, hping out 50
> > > packets. Check to see how many of those get to the target and then check
> to
> > > see how many of those that got to the target got back to you. If there
> is a
> > > more packet loss on the return leg than on the outgoing leg I would
> suspect
> > > a routing problem. If there is more loss on the early hops of the
> outgoing
> > > leg then I suspect either congestion or physical transmission problems
> with
> > > the final repeater or router.
> > >
> > >
> > >
> > > >
> > > > How do I use different routing? Any idea of  which ips should I put?
> > > >
> > > >
> > >
> > >  You can't if you dont have a static IP. Well, I guess that you could
> check
> > > the routing to your first hop out that has a routed IP address by using
> > > various foreign traceroute web pages. If the routing problem is low
> enough
> > > and there is only one BGP router through which your packets can pass,
> then
> > > you might not be able to see the routing problem. I was able to see the
> > > routing problem that I had at Netvision last week because I was able to
> > > access my line from different Netvision border routers because Netvision
> is
> > > pretty big. It was really clear that one particular border router was
> > > getting bad information from an internal router.
> > >
> > >
> > >
> > > > I know someone who is very nice at 012. She belongs to service dep,
> > > > and she promissed to send someone who knows well unix/linux. I will
> > > > see what I can do today. Otherwise, www.tluna.co.il is the answer. I
> > > > put  last year a complaint there and they started to call me (not vice
> > > > versa). The problem was solved.
> > > >
> > > > There is another weird thing which I don't understand: the ip
> > > > 213.57.43.199 shows
> > > > IP address:                     213.57.43.199
> > > > Reverse DNS:                    [Timeout]
> > > > Reverse DNS authenticity:       [Unknown]
> > > > ASN:                            8584
> > > > ASN Name:                       UNSPECIFIED (Barak AS)
> > > >
> > > > I don't belong to barak. Someone at 012 told me they have agreements
> > > > and they use each router on the way.
> > > >
> > > >
> > >
> > >  Most suppliers have agreements for routing between them instead or or
> as
> > > well as routing through the IIX. In addition many suppliers purchase
> > > overseas bandwidth from BBL or Barak/Netvision. You can probably ask Hot
> if
> > > they use Barak/Netvision.
> > >
> > >  - yba
> > >
> > >
> > >
> > >
> > > >
> > > >
> > > http://www.dnsstuff.com/tools/ipall.ch?domain=213.57.43.199
> > >
> > > >
> > > > If someone can explain this, I will be glad.
> > > >
> > > >
> > > > On 3/29/08, Jonathan Ben Avraham <[EMAIL PROTECTED]> wrote:
> > > >
> > > >
> > > > > Hi Sara,
> > > > > Sounds like you should consider switching suppliers.
> > > > >
> > > > > Regarding my problem with Netvision reported last week, I was able
> to
> > > > >
> > > >
> > > show
> > >
> > > >
> > > > > Netvision the difference in results (5% loss vs 70% loss) when using
> > > > > different routes through Netvisions AS, mainly depending on where
> the
> > > > > connection originated but this did not actually prove that there was
> a
> > > > > routing error AFAIK. For some reason I didn't think to test if the
> > > > >
> > > >
> > > packet
> > >
> > > >
> > > > > loss was symmetric (outgoing as well as incomming). That would
> > > > > probably have been as close as you could get to a proof of routing
> > > > >
> > > >
> > > error.
> > >
> > > >
> > > > >
> > > > > Does your packet loss depend on where you enter 012 from (i.e. from
> > > > >
> > > >
> > > Med1,
> > >
> > > >
> > > > > from the IIX, from 012 ADSL)? Is the packet loss symmetric? That is
> do
> > > > >
> > > >
> > > you
> > >
> > > >
> > > > > lose the same percent of packets on packet going out as comming in?
> > > > >
> > > > > From my experience with Netvision, the level of service that you get
> at
> > > > > the ISP depends on who knows you, or who knows someone who knows
> you.
> > > > > Shavua Tov,
> > > > >
> > > > > - yba
> > > > >
> > > > >
> > > > > On Fri, 28 Mar 2008, sara fink wrote:
> > > > >
> > > > >
> > > > >
> > > > > > Date: Fri, 28 Mar 2008 16:43:37 +0300
> > > > > > From: sara fink <[EMAIL PROTECTED]>
> > > > > > To: Jonathan Ben Avraham <[EMAIL PROTECTED]>
> > > > > > Cc: linux-il@cs.huji.ac.il
> > > > > > Subject: Re: major packet loss at hot server
> > > > > >
> > > > > > I haven't solved the problem yet. From 012 someone "superior"
> (network
> > > > > > dep) are supposed to call me and they will put hot on conference
> and
> > > > > > this time I intend to request the net admin/integrator to take
> care of
> > > > > > that AND ask them to go directly to the switch and disable the
> > > > > > firewall.The ip from where there is 75-80% packet lost is a
> principal
> > > > > > switchand another 1 or 2 ips where I get additional ~15-20% packet
> > > > > > lost. They have a harsh firewall on the main switch. ALL UDP ports
> > > > > > are blocked. TCP also a lot of ports closed.
> > > > > >
> > > > > > tcptraceroute (as opposed to traceroute manages to bypass
> firewall)
> > > > > > reveals that there is a firewall, although inside hot (between
> > > > > > switches) the ports are open (firewalk). As for the problem you
> had
> > > > > > last week, I am not sure, because I have static IP without dialer
> > > > > > (MPLS) and the first 2 hops belong to hot (where the packet loss
> > > > > > occurs) and the 3rd hop is 012. One of support guys said that is
> 012
> > > > > > blame because they are only infrastructure. 012 says it's hot ip
> and
> > > > > > they are right. And I am the ball which is ping-ponged. ;-(
> > > > > >
> > > > > > AND ttl to my default gateway is 255. ttl for google.com is 225.
> > > > > >
> > > > > > But, I will try wireshark as well to check syn, syn-ack. I don't
> use 3
> > > > > > way handshake. Otherwise I will be detected. I use nmap -sS. I
> > > > > > understand that you used -sT flag. Correct?
> > > > > >
> > > > > > They make troubles if you scan their net? -sT for instance?
> > > > > >
> > > > > > If you can tell me what exactly you ran, I will be glad.
> > > > > >
> > > > > > On 3/28/08, Jonathan Ben Avraham <[EMAIL PROTECTED]> wrote:
> > > > > >
> > > > > >
> > > > > > > Hi Sara,
> > > > > > > Did you solve this problem?
> > > > > > > Are you sure that it isn't a routing problem at 012 similar to
> what
> > > > > > >
> > > > > >
> > > > >
> > > >
> > > I had
> > >
> > > >
> > > > >
> > > > > >
> > > > > > > last week with Netvision?
> > > > > > >
> > > > > > > - yba
> > > > > > >
> > > > > > >
> > > > > > > On Fri, 21 Mar 2008, sara fink wrote:
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > > Date: Fri, 21 Mar 2008 22:10:56 +0200
> > > > > > > > From: sara fink <[EMAIL PROTECTED]>
> > > > > > > > To: Israeli Linux mailing list <linux-il@cs.huji.ac.il>
> > > > > > > > Subject: major packet loss at hot server
> > > > > > > >
> > > > > > > > Hello Everyone
> > > > > > > >
> > > > > > > > I am having major problem with packet loss at some hot server
> that
> > > > > > > > sits in tel aviv. www.dnsstuff.com revealed this info.
> > > > > > > >
> > > > > > > > I would like to know how many people suffer from this problem.
> > > > > > > >
> > > > > > > > For this task mtr program is needed. The program can be
> downloaded
> > > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
> > > at
> > >
> > > >
> > > > >
> > > > > >
> > > > > > >
> > > > > > > > http://www.bitwizard.nl/mtr/ .
> > > > > > > >
> > > > > > > > The description of the program is mtr combines the
> functionality
> > > > > > > > of the traceroute and ping programs in a single network
> diagnostic
> > > > > > > > tool.
> > > > > > > >
> > > > > > > > As mtr starts, it investigates the network connection between
> the
> > > > > > > > host mtr runs on and HOSTNAME. by sending packets with
> purposly
> > > > > > > > low TTLs. It continues to send packets with low TTL, noting
> the
> > > > > > > > response time of the intervening routers. This allows mtr to
> print
> > > > > > > > the response percentage and response times of the internet
> route
> > > > > > > > to HOSTNAME. A sudden increase in packetloss or response time
> > > > > > > > is often an indication of a bad (or simply overloaded) link.
> > > > > > > >
> > > > > > > > After installing this program please run the command mtr
> > > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
> > > google.com or
> > >
> > > >
> > > > >
> > > > > >
> > > > > > >
> > > > > > > > even mtr walla.co.il mtr ynet.co.il
> > > > > > > >
> > > > > > > > I got in all 3 urls ~75% packet loss at ip 213.57.43.199 and
> at
> > > > > > > > 213.57.43.22 (or 14) another ~20% packet loss.
> > > > > > > >
> > > > > > > > Please inform me how many people suffer from this problem and
> who
> > > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
> > > is
> > >
> > > >
> > > > >
> > > > > >
> > > > > > >
> > > > > > > > their isp. Mine is 012. but the ips mentioned belong to hot.
> > > > > > > >
> > > > > > > > I already talked with a nice technician at hot and he
> promissed to
> > > > > > > > give me an answer. Meanwhile at 012 tried to help me and in
> the
> > > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
> > > end he
> > >
> > > >
> > > > >
> > > > > >
> > > > > > >
> > > > > > > > told me it's a operating sytem problem. I just hate to hear
> such
> > > > > > > > stupid excuses. I tried bot with and without iptables and it's
> the
> > > > > > > > same. Instead of solving the problem they blame the OS. And
> all
> > > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
> > > this
> > >
> > > >
> > > > >
> > > > > >
> > > > > > >
> > > > > > > > happens with router or without.
> > > > > > > >
> > > > > > > > Besides that, the first IP is actually border gateway.
> > > > > > > >
> > > > > > > > Thanks for your help
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > >
> > > > >
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