Hi Stephen, Thanks for providing the details on this issue.
I would like to update you that, SciLinux is not part of the Operating System support matrix for OMSA. This issue has been observed in another instance due to storage vendor drivers which are not supporting on this Operating system. Could you please try the following steps to resolve this issue? with this approach you will not be able to monitor/manage the Storage related components and rest of the OMSA features will work. 1. Uninstall OMSA 2. Install OMSA using srvadmin-install.sh script. Please do not select the Storage component while selecting the components. Kindly let us know if you need any info on this. Regards Chandra Message: 1 Date: Tue, 22 Mar 2016 09:35:03 -0500 From: "Stephen Berg (Contractor)" Subject: Re: [Linux-PowerEdge] srvadmin 8.3.0 problems with dsm_sa_datamgrd To: linux-poweredge@dell.com, rajkumar_...@dell.com Message-ID: Content-Type: text/plain; charset="windows-1252" OMSA 8.3.0 SciLinux 7.2 two different R310's that see the "segfault" error three different R610's that see the "general protection fault" error All these systems were running OMSA 8.2.0 until the last monthly update. They updated all the srvadmin-* packages starting yesterday and are now in this state. Most of my other systems updated and I had to manually restart using srvadmin-services.sh and then a restart of snmpd to get the OMSA monitoring working again. Note in the original email on one system I did remove all srvadmin packages, moved the /opt/omd directory and reinstalled srvadmin-all from scratch with no change in behavior. On 03/22/2016 09:07 AM, rajkumar_...@dell.com wrote: > > *Dell - Internal Use - Confidential * > > Hello, > > Can you share the OpenManage Version used, Operating System version in > use and PowerEdge Server in use. > > Is this a fresh installation of OpenManage or Upgrade from any earlier > OpenManage installation. > > Thanks > > Rajkumar > > -----Original Message----- > From: linux-poweredge-bounces-Lists On Behalf Of Stephen Berg > (Contractor) > Sent: Tuesday, March 22, 2016 6:18 PM > To: linux-poweredge-Lists > Subject: [Linux-PowerEdge] srvadmin 8.3.0 problems with > dsm_sa_datamgrd > > Got a couple of systems that just won't start the dsm_sa_datamgrd > service. This is breaking my monitoring setup (OMD/check_mk). > > [root@sage ~]# srvadmin-services.sh status dell_rbu (module) is > running ipmi driver is running dsm_sa_datamgrd is stopped > dsm_sa_eventmgrd (pid 11571) is running dsm_sa_snmpd (pid 11594) is > running dsm_om_shrsvcd (pid 11640) is running dsm_om_connsvcd (pid > 11714 11710) is running > > I've tried restarting, stopping and then starting. Rebooted the > system, checked it for updates in the OS (SciLinux 7.2) and dsu, it's > up to date for everything. > > Removed all the srvadmin-* packages, moved /opt/dell to /opt.dell.bak > and tried a "yum install srvadmin-all". The dsm_sa_datamgrd service > still won't start. > > I'm seeing this in /var/log/messages: > Mar 22 07:44:13 servername kernel: dsm_sa_datamgrd[786]: segfault at > 7f921ce63388 ip 00007f92129c2591 sp 00007fff49cf1d50 error 4 in > ld-2.17.so[7f92129b9000+21000] > > -- > Stephen Berg > Systems Administrator > NRL Code: 7320 > Office: 228-688-5738 > stephen.berg....@nrlssc.navy.mil > > > _______________________________________________ > Linux-PowerEdge mailing list > Linux-PowerEdge@dell.com > https://lists.us.dell.com/mailman/listinfo/linux-poweredge > > > > _______________________________________________ > Linux-PowerEdge mailing list > Linux-PowerEdge@dell.com > https://lists.us.dell.com/mailman/listinfo/linux-poweredge -- Stephen Berg Systems Administrator NRL Code: 7320 Office: 228-688-5738 stephen.berg....@nrlssc.navy.mil -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.us.dell.com/pipermail/linux-poweredge/attachments/20160322/8d5f908b/attachment-0001.html ------------------------------ Message: 2 Date: Tue, 22 Mar 2016 17:23:59 +0100 From: Jean-Daniel TISSOT Subject: Re: [Linux-PowerEdge] EXT : R720 DSU and iDRAC version To: santosh_g...@dell.com, jeffrey.gottl...@ngc.com, linux-powere...@lists.us.dell.com Message-ID: Content-Type: text/plain; charset="utf-8" In fact usb_storage module is loaded at boot but dsu failed to upgrade iDRAC. Don't understand why ? Le 22/03/2016 05:03, santosh_g...@dell.com a ?crit : > Dell - Internal Use - Confidential > Thanks for sharing the screenshot. > > The USB interface is used to update iDRAC firmware so the usb_storage > driver should be enabled and loaded to update the iDRAC firmware on > the system. The console message are displayed by operating system to > show USB connection status. Please ignore these message as they do > not affect the system > > Thanks > Santosh > > From: linux-poweredge-bounces-Lists On Behalf Of Jean-Daniel TISSOT > Sent: Monday, March 21, 2016 8:55 PM > To: Gottloeb, Jeff (ES & CSO) ; > linux-poweredge-Lists > Subject: Re: [Linux-PowerEdge] EXT : R720 DSU and iDRAC version > > No, I change settings to have usb-storage module loaded at boot time and I > get the same result. > On the console, I have these messages about sdab (the virtual device) > > [cid:image001.png@01D1841D.D832C920] > Le 21/03/2016 15:18, Gottloeb, Jeff (ES & CSO) a ?crit : > Do you have the usb-storage kernel module disabled or uninstalled? DSU (and > OMSA) up to v8.3 require this kernel module. Found this out after a couple of > weeks of troubleshooting with Dell. > > Sent from my Windows Phone > ________________________________ > From: Jean-Daniel TISSOT > Sent: ?3/?21/?2016 5:44 AM > To: linux-poweredge@dell.com > Subject: EXT :[Linux-PowerEdge] R720 DSU and iDRAC version > > Hi, > > This server is running CentOS release 6.7 > > dsu --apply-upgrades-only show me a new version (2.30.30.30) for iDRAC with > Lifecycle Controller (2.21.21.21 installed). > Booting on Lyfecycle and searching for new firmwares don't find anything to > upgrade. > Searching on Dell Support web site for my Service Tag found only 2.21.21.21 > version of iDrac. > > Runining dsu -u give me : > > |-----------Dell System Updates-----------| > [ ] represents 'not selected' > [*] represents 'selected' > [-] represents 'Component already at repository version (can be selected only > if -e option is used)' > Choose: q - Quit without update, c to Commit, - To > Select/Deselect, a - Select All, n - Select None > > [*]1 iDRAC > Current Version : 2.21.21.21 Upgrade to : 2.30.30.30 > > Enter your choice : c > Installing iDRAC-with-Lifecycle-Controller_Firmware_JHF76_LN_2.30.30.30_A00... > Collecting inventory... > . > Running validation... > > iDRAC > > The version of this Update Package is newer than the currently installed > version. > Software application name: iDRAC > Package version: 2.30.30.30 > Installed version: 2.21.21.21 > > > Executing update... > WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER DELL PRODUCTS WHILE UPDATE > IS IN PROGRESS. > THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE! > ......................................................................... USB > Device is not found > ................................................................... USB > Device is not found > .................................................................. USB Device > is not found > ......................... > Device: iDRAC > Application: iDRAC > Failed to access Virtual USB Device > > iDRAC-with-Lifecycle-Controller_Firmware_JHF76_LN_2.30.30.30_A00 could > not be installed > > > Why the virtual device disconnect several time ? How to correct this problem ? > > Many thanks in advance. > > Cheers. > > -- > Bien cordialement, Jean-Daniel > TISSOT > Administrateur Syst?mes et R?seaux > Tel: +33 3 81 666 440 Fax: +33 3 81 666 568 > > Laboratoire > Chrono-environnement > 16, Route de Gray > 25030 BESAN?ON C?dex > > Plan et > Acc?s > UBD45c> > > -- > Bien cordialement, Jean-Daniel > TISSOT > Administrateur Syst?mes et R?seaux > Tel: +33 3 81 666 440 Fax: +33 3 81 666 568 > > Laboratoire > Chrono-environnement > 16, Route de Gray > 25030 BESAN?ON C?dex > > Plan et > Acc?s > UBD45c> -- Bien cordialement, Jean-Daniel TISSOT Administrateur Syst?mes et R?seaux Tel: +33 3 81 666 440 Fax: +33 3 81 666 568 Laboratoire Chrono-environnement 16, Route de Gray 25030 BESAN?ON C?dex Plan et Acc?s -------------- next part -------------- An HTML attachment was scrubbed... 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