Le 14/07/2019 à 20:46, Brian Davis a écrit :
I have had a great deal of experience in trying to convince developers
of problems. It is not sarcasm, just statement of fact. Devs do not
believe me until I prove it to them or they experience for themselves.
Let's cut to the core of the issue : we have presumably many Windows
users, but no developer who principally uses windows. We know about the
problem and are trying to attract some (Jürgen WS, are you readning this ;).
Besides this, I would say that this days the team is composed of 10
people, who have a variable amount of time to spend for LyX; We can add
to that 2 or 3 non programmers really committed to help (and who do help).
So, while we do have automated testing to check that code compiles, that
document import/export works in as many situations as possible, while we
do run our code though static analysis code to detect bugs, there are
holes in the racket.
One of this holes is being able to help users when some particular
situation makes his/her box behave differently from others. And, yes, on
this front we are pretty much in reactive mode. This is all we can afford.
That's understandable. Something they might do say if the followed my
"Schorched Earth" instructions on a Win 10 box with latest updates. Or
if they were performing test cases as Win 10 and MikTeX updates rolled
out. Likely people do not believe me as my street cred on the internet
super highway is below some threshold as determined by some AI deep
inside the bowels of AWS.
It did not cross my mind that people do not believe you. The issue is
more that your system does not work like other systems work, and we need
to see what is the point that is different. The fact that you see this
issue on many different systems where you install suggest to
possibilities to me:
1/ there is something special at you site (network drives, weird
proxies, whatever) that lead to the issue
2/ you install in a creative way that does not work
Either way, we have to determine what the actual problem is in order to
fix it.
JMarc
