I'm curious in the first place what he was doing with Snow Leopard installed. I didn't think the airs were even around back in the days of Snow Leopard. the only thing that I can think maybe is, what model air is this? How much ram and processor power does he have? How much hard disk space did he have before updating? I'm wonderring if he's running low on specks.

Chris.

----- Original Message ----- From: "David Griffith" <[email protected]>
To: "Mac OSX & iOS Accessibility" <[email protected]>
Sent: Thursday, December 19, 2013 5:59 AM
Subject: Mavericks and MBA


A friend has rung me after being advised by Apple Support to upgrade his
Snow Leopard to Mavericks so he can properly synch his new iPhone 5S.

His MBA is however now unusable.

I can hear his Voiceover over the phone and even in List view Voiceover is
constantly saying Finder busy.  He is also   unable to bring up the Dock
with VO D. I got him to put keyboard help on and this command should still
work in theory.

If nothing else it persuades me to continue to avoid Mavericks but is there
anything else people can suggest he does?
I suggest he rings Apple support to see how he can get ML installed but any
other suggestions welcome.

David Griffith

Regards

David Griffith


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