I believe he should be able to close the current finder window, which is causing issues. After doing this, he can try rebooting the computer or force finder to relaunch itself. To close the Finder window, try command-w. TO force Finder to relaunch, open the Force Quit dialog with option-control-escape, and select Finder from the applications in the list. I would hesitate to write off Mavericks completely. Apple tech support is right in that he needs to upgrade, and these Finder hiccups are temporary and solvable.
Sent from my iPhone > On Dec 19, 2013, at 2:59 AM, "David Griffith" <[email protected]> > wrote: > > A friend has rung me after being advised by Apple Support to upgrade his > Snow Leopard to Mavericks so he can properly synch his new iPhone 5S. > > His MBA is however now unusable. > > I can hear his Voiceover over the phone and even in List view Voiceover is > constantly saying Finder busy. He is also unable to bring up the Dock > with VO D. I got him to put keyboard help on and this command should still > work in theory. > > If nothing else it persuades me to continue to avoid Mavericks but is there > anything else people can suggest he does? > I suggest he rings Apple support to see how he can get ML installed but any > other suggestions welcome. > > David Griffith > > Regards > > David Griffith > > > <--- Mac Access At Mac Access Dot Net ---> > > To reply to this post, please address your message to > [email protected] > > You can find an archive of all messages posted to the Mac-Access forum at > either the list's own dedicated web archive: > <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> > or at the public Mail Archive: > <http://www.mail-archive.com/[email protected]/>. > Subscribe to the list's RSS feed from: > <http://www.mail-archive.com/[email protected]/maillist.xml> > > As the Mac Access Dot Net administrators, we do our very best to ensure that > the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and > worm-free. However, this should in no way replace your own security > strategy. We assume neither liability nor responsibility should something > unpredictable happen. > > Please remember to update your membership preferences periodically by > visiting the list website at: > <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> > <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to [email protected] You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/[email protected]/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/[email protected]/maillist.xml> As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>
