Hi there! I'm not a mod but be careful what words you use there has already been a mention of this before by a mod! I've kicked out the bad word! Colin I'm far too bad for Heaven! The Devil is afraid I'll take his place!
On 11 Jan 2011, at 10:56, Scott Howell wrote: > James, > > I am not loyal to any company, which I feel has to be stated up front because > of what I'm going to say next. I have been with AT&T for nearly two years and > to be honest I have not had any problems with their customer service. Only > once did they make an error, which was something to do with the system and a > change I made. They corrected the problem quickly and offered me > compensation. Now I have had little reason to call customer service in any > case with either company. I will point out though Verizon made life very > difficult for me when I opted to switch to AT&T and tried charging me early > termination fees even though my contract had ended. It took me a couple of > months to get the issue resolved. So, a lot of this in my opinion is > expectation about service and of course everyone will have different > experiences and of course different experience with the service as a result > of where they live. I have a Verizon cell phone for work and I get better > coverage in my house with AT&T then I do with Verizon, as an example. THe > point is none of these companies are more interested in making as much money > as possible. What will be interesting is if Verizon can live up to the hype. > What I hope as a result of this is more competition in plans. For example, > Verizon apparently is going to offer unlimited data to new iPhone customers > and I wonder how long this will last. I would hope it would push AT&T back to > offering the same to current and new customers. Now I do have an unlimited > data plan, but I always felt it was unfair to introduce such crappy plans at > 200Mb and 2Gb for those price points. Another thing that will be very > interesting is what net neutrality will do to the cell industry and that is > something brewing in the pipeline. > Scott > > > > > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
