Hi,

I answered Chris's post on the mac-access list, but the quick summary is that 
if you buy the box sets for 1 year of MobileMe service, either in a store or 
on-line through Amazon, or another vendor, you can scan and OCR the 16 
character activation code that is stickered onto either the enclosed card or 
booklet. I have my MobileMe account set with the box checked not to 
automatically renew. Then, when it's close to the time for renewal, I just buy 
the box set (usually around $70 from Amazon, but prices have gone as low as 
$52), and go to the MobileMe activation page:
https://secure.me.com/wo/WebObjects/Signup.woa/wa/activation
Paste the activation code into the text box and change the selection from the 
first option of setting up a new account to the second option of "Apply to an 
existing account. Renew your subscription or convert your trial or family 
member sub account to a full subscription" by navigating to it and doing a 
VO-Space, then proceed to the continue button (labeled "btn_continue.png"), 
press it (VO-Space), and give the log in for your MobileMe account for the 
renewal to be applied to.  You'll be able to check the new expiration date for 
your account.

Although Apple has recently stopped selling the MobileMe box sets in their 
stores, you can still find these for sale on line and through other vendors.  
Also, it doesn't matter if the box is labeled "old version" at Amazon -- those 
codes will still work.  The only thing is that you can't apply this way in 
advance of your renewal (e.g. stockpile 3 years worth and apply them all in 
advance); this is only effective for the period just before your renewal is due 
(maybe a few weeks or a month?).

HTH.  Cheers,

Esther

On Mar 18, 2011, at 07:20, Ray Foret Jr wrote:

> I, for my part, would love to know what they tell you.  Seems to me that 
> somebody's gone and dropped the  ball big time on this one.
> 
> 
> Sincerely,
> The Constantly Barefooted Ray!!!
> 
> Now a very proud and happy Mac user!!!
> Skype name:
> barefootedray
> 
> Facebook:
> facebook.com/ray.foretjr.1
> 
> On Mar 18, 2011, at 11:59 AM, Chris Moore wrote:
> 
>> Don't worry, they were the first people I contacted, following feedback of 
>> mobileme on Apple's website :) 
>> On 18 Mar 2011, at 16:45, carolyn Haas wrote:
>> 
>>> Hi Chris:
>>> Please Please forward this to Apple Accessibility!!!  They should be 
>>> advocating for just this kind of thing.
>>> 
>>> Carolyn H
>>> On Mar 18, 2011, at 9:59 AM, Chris Moore wrote:
>>> 
>>>> Hi gang,
>>>> 
>>>> Do any of you have mobileme accounts?  Have any of you had to renew your 
>>>> mobile me account and update your credit card details after your current 
>>>> card expires?
>>>> 
>>>> I have just received an email from Mobileme informing me that my 
>>>> subscription is due for renewal and that I need to update my card details 
>>>> or my account and its contents will be deleted.  So I thought ok let's 
>>>> wrestle with the pretty much inaccessible mobileme website.  Anyway with a 
>>>> bit of playing around I managed to get to the appropriate page to amend my 
>>>> payment details and just as I arrived at the end of the form I was hit 
>>>> with a screen capture.  Yes Apple has one!  And no, there was no audio 
>>>> alternative.  As there was no one sighted nearby I thought hmmm I will 
>>>> just have to call Apple.
>>>> 
>>>> I rang Apple and had an argument with their automated voice recognition 
>>>> system and eventually got put through to a real person, who then had to 
>>>> put me through to another real person, who then had to put me through to a 
>>>> different real person.  The final real person could not really help me but 
>>>> offered to log onto the mobile me website and clicked on the mobileme chat 
>>>> technical support link.  So I am passing details down the phone and this 
>>>> guy is then typing them into a chat window and the 3 of us are going back 
>>>> and forth.  Eventually technical support guy on the other side of the chat 
>>>> window came back and said he was unable to accept any payment details over 
>>>> the chat window.
>>>> 
>>>> So as you can see it was a waste of time and mobileme do not appear to 
>>>> have a telephone either.  So apart from getting a real person in the flesh 
>>>> with eyes that work to help you update the inaccessible website, I can't 
>>>> see how a blind user is going to complete this process themselves.
>>>> 
>>>> Great service Apple, and I hope Lion makes mobileme more accessible or I 
>>>> will take my business elsewhere.
>>>> 
>>>> Chris 
>>>> *in a huff and not amused :( 
>>>> 

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