I too am curious as to your findings here, because I intended to subscribe with MobileMe within the next few weeks, and/or upon the supposed big announcement in April. Is this service more accessible on the Mac side than windows for example? Or is access a dead thing across the board? This is truly disheartening, so definitely keep us posted as to your discoveries.
Twitter: @IndigoCellist Sent from my iPhone On Mar 18, 2011, at 1:20 PM, Ray Foret Jr <rfore...@att.net> wrote: > I, for my part, would love to know what they tell you. Seems to me that > somebody's gone and dropped the ball big time on this one. > > > Sincerely, > The Constantly Barefooted Ray!!! > > Now a very proud and happy Mac user!!! > Skype name: > barefootedray > > Facebook: > facebook.com/ray.foretjr.1 > > On Mar 18, 2011, at 11:59 AM, Chris Moore wrote: > >> Don't worry, they were the first people I contacted, following feedback of >> mobileme on Apple's website :) >> On 18 Mar 2011, at 16:45, carolyn Haas wrote: >> >>> Hi Chris: >>> Please Please forward this to Apple Accessibility!!! They should be >>> advocating for just this kind of thing. >>> >>> Carolyn H >>> On Mar 18, 2011, at 9:59 AM, Chris Moore wrote: >>> >>>> Hi gang, >>>> >>>> Do any of you have mobileme accounts? Have any of you had to renew your >>>> mobile me account and update your credit card details after your current >>>> card expires? >>>> >>>> I have just received an email from Mobileme informing me that my >>>> subscription is due for renewal and that I need to update my card details >>>> or my account and its contents will be deleted. So I thought ok let's >>>> wrestle with the pretty much inaccessible mobileme website. Anyway with a >>>> bit of playing around I managed to get to the appropriate page to amend my >>>> payment details and just as I arrived at the end of the form I was hit >>>> with a screen capture. Yes Apple has one! And no, there was no audio >>>> alternative. As there was no one sighted nearby I thought hmmm I will >>>> just have to call Apple. >>>> >>>> I rang Apple and had an argument with their automated voice recognition >>>> system and eventually got put through to a real person, who then had to >>>> put me through to another real person, who then had to put me through to a >>>> different real person. The final real person could not really help me but >>>> offered to log onto the mobile me website and clicked on the mobileme chat >>>> technical support link. So I am passing details down the phone and this >>>> guy is then typing them into a chat window and the 3 of us are going back >>>> and forth. Eventually technical support guy on the other side of the chat >>>> window came back and said he was unable to accept any payment details over >>>> the chat window. >>>> >>>> So as you can see it was a waste of time and mobileme do not appear to >>>> have a telephone either. So apart from getting a real person in the flesh >>>> with eyes that work to help you update the inaccessible website, I can't >>>> see how a blind user is going to complete this process themselves. >>>> >>>> Great service Apple, and I hope Lion makes mobileme more accessible or I >>>> will take my business elsewhere. >>>> >>>> Chris >>>> *in a huff and not amused :( >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> To unsubscribe from this group, send email to >>>> macvisionaries+unsubscr...@googlegroups.com. >>>> For more options, visit this group at >>>> http://groups.google.com/group/macvisionaries?hl=en. >>>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> To unsubscribe from this group, send email to >>> macvisionaries+unsubscr...@googlegroups.com. >>> For more options, visit this group at >>> http://groups.google.com/group/macvisionaries?hl=en. >>> >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to macvisionaries@googlegroups.com. >> To unsubscribe from this group, send email to >> macvisionaries+unsubscr...@googlegroups.com. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. >> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionaries@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
