You are lucky, I had to pay for mine still! On 30 Apr 2011, at 17:32, Neil Barnfather - TalkNav wrote:
> if it helps anyone, when I complained to Apple about this, I told them I was > planning on buying a MM subscription but could not due to the inaccessibility > of their web-site, and they gave me a free subscription to it for a year > whilst they worked on the problem. > > if it is not fixed when it runs out, I fully intend on asking for another. > > just a note though about this, you will have to get someone to enter the > promo code they give you, assuming they do, and sign you up to the service, > as, of course, its inaccessible. :) > > so although I got a free memberhsip for a year, I still had to get a > sightling to do the sign up process for me/ > > > Regards, > > Neil Barnfather > > Talks List Administrator > Twitter @neilbarnfather > > TalkNav is a Nuance, Code Factory and Sendero dealer, for all your > accessible phone, PDA and GPS related enquiries visit www.talknav.com > > URL: - www.talknav.com > e-mail: - serv...@talknav.com > Phone: - +44 844 999 4199 > > > > On 18 Mar 2011, at 17:56, ShamelessFanGirl wrote: > > I too am curious as to your findings here, because I intended to subscribe > with MobileMe within the next few weeks, and/or upon the supposed big > announcement in April. Is this service more accessible on the Mac side than > windows for example? Or is access a dead thing across the board? This is > truly disheartening, so definitely keep us posted as to your discoveries. > > > > > Twitter: @IndigoCellist > Sent from my iPhone > > On Mar 18, 2011, at 1:20 PM, Ray Foret Jr <rfore...@att.net> wrote: > >> I, for my part, would love to know what they tell you. Seems to me that >> somebody's gone and dropped the ball big time on this one. >> >> >> Sincerely, >> The Constantly Barefooted Ray!!! >> >> Now a very proud and happy Mac user!!! >> Skype name: >> barefootedray >> >> Facebook: >> facebook.com/ray.foretjr.1 >> >> On Mar 18, 2011, at 11:59 AM, Chris Moore wrote: >> >>> Don't worry, they were the first people I contacted, following feedback of >>> mobileme on Apple's website :) >>> On 18 Mar 2011, at 16:45, carolyn Haas wrote: >>> >>>> Hi Chris: >>>> Please Please forward this to Apple Accessibility!!! They should be >>>> advocating for just this kind of thing. >>>> >>>> Carolyn H >>>> On Mar 18, 2011, at 9:59 AM, Chris Moore wrote: >>>> >>>>> Hi gang, >>>>> >>>>> Do any of you have mobileme accounts? Have any of you had to renew your >>>>> mobile me account and update your credit card details after your current >>>>> card expires? >>>>> >>>>> I have just received an email from Mobileme informing me that my >>>>> subscription is due for renewal and that I need to update my card details >>>>> or my account and its contents will be deleted. So I thought ok let's >>>>> wrestle with the pretty much inaccessible mobileme website. Anyway with >>>>> a bit of playing around I managed to get to the appropriate page to amend >>>>> my payment details and just as I arrived at the end of the form I was hit >>>>> with a screen capture. Yes Apple has one! And no, there was no audio >>>>> alternative. As there was no one sighted nearby I thought hmmm I will >>>>> just have to call Apple. >>>>> >>>>> I rang Apple and had an argument with their automated voice recognition >>>>> system and eventually got put through to a real person, who then had to >>>>> put me through to another real person, who then had to put me through to >>>>> a different real person. The final real person could not really help me >>>>> but offered to log onto the mobile me website and clicked on the mobileme >>>>> chat technical support link. So I am passing details down the phone and >>>>> this guy is then typing them into a chat window and the 3 of us are going >>>>> back and forth. Eventually technical support guy on the other side of >>>>> the chat window came back and said he was unable to accept any payment >>>>> details over the chat window. >>>>> >>>>> So as you can see it was a waste of time and mobileme do not appear to >>>>> have a telephone either. So apart from getting a real person in the >>>>> flesh with eyes that work to help you update the inaccessible website, I >>>>> can't see how a blind user is going to complete this process themselves. >>>>> >>>>> Great service Apple, and I hope Lion makes mobileme more accessible or I >>>>> will take my business elsewhere. >>>>> >>>>> Chris >>>>> *in a huff and not amused :( >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "MacVisionaries" group. >>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>> To unsubscribe from this group, send email to >>>>> macvisionaries+unsubscr...@googlegroups.com. >>>>> For more options, visit this group at >>>>> http://groups.google.com/group/macvisionaries?hl=en. >>>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> To unsubscribe from this group, send email to >>>> macvisionaries+unsubscr...@googlegroups.com. >>>> For more options, visit this group at >>>> http://groups.google.com/group/macvisionaries?hl=en. >>>> >>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> To unsubscribe from this group, send email to >>> macvisionaries+unsubscr...@googlegroups.com. >>> For more options, visit this group at >>> http://groups.google.com/group/macvisionaries?hl=en. >>> >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to macvisionaries@googlegroups.com. >> To unsubscribe from this group, send email to >> macvisionaries+unsubscr...@googlegroups.com. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionaries@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionaries@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. 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