Thanks Esther. As always, your advice, suggestions, and user-experience is invaluable. :) I'll soon be a new Mac user, so it's fabulous that you're still as freely-giving with your methodology as you are.
Thanks again, am off to have a look at Amazon upon sending. Twitter: @IndigoCellist Sent from my iPhone On Mar 18, 2011, at 2:25 PM, Esther <mori...@mac.com> wrote: > Hi, > > I answered Chris's post on the mac-access list, but the quick summary is that > if you buy the box sets for 1 year of MobileMe service, either in a store or > on-line through Amazon, or another vendor, you can scan and OCR the 16 > character activation code that is stickered onto either the enclosed card or > booklet. I have my MobileMe account set with the box checked not to > automatically renew. Then, when it's close to the time for renewal, I just > buy the box set (usually around $70 from Amazon, but prices have gone as low > as $52), and go to the MobileMe activation page: > https://secure.me.com/wo/WebObjects/Signup.woa/wa/activation > Paste the activation code into the text box and change the selection from the > first option of setting up a new account to the second option of "Apply to an > existing account. Renew your subscription or convert your trial or family > member sub account to a full subscription" by navigating to it and doing a > VO-Space, then proceed to the continue button (labeled "btn_continue.png"), > press it (VO-Space), and give the log in for your MobileMe account for the > renewal to be applied to. You'll be able to check the new expiration date > for your account. > > Although Apple has recently stopped selling the MobileMe box sets in their > stores, you can still find these for sale on line and through other vendors. > Also, it doesn't matter if the box is labeled "old version" at Amazon -- > those codes will still work. The only thing is that you can't apply this way > in advance of your renewal (e.g. stockpile 3 years worth and apply them all > in advance); this is only effective for the period just before your renewal > is due (maybe a few weeks or a month?). > > HTH. Cheers, > > Esther > > On Mar 18, 2011, at 07:20, Ray Foret Jr wrote: > >> I, for my part, would love to know what they tell you. Seems to me that >> somebody's gone and dropped the ball big time on this one. >> >> >> Sincerely, >> The Constantly Barefooted Ray!!! >> >> Now a very proud and happy Mac user!!! >> Skype name: >> barefootedray >> >> Facebook: >> facebook.com/ray.foretjr.1 >> >> On Mar 18, 2011, at 11:59 AM, Chris Moore wrote: >> >>> Don't worry, they were the first people I contacted, following feedback of >>> mobileme on Apple's website :) >>> On 18 Mar 2011, at 16:45, carolyn Haas wrote: >>> >>>> Hi Chris: >>>> Please Please forward this to Apple Accessibility!!! They should be >>>> advocating for just this kind of thing. >>>> >>>> Carolyn H >>>> On Mar 18, 2011, at 9:59 AM, Chris Moore wrote: >>>> >>>>> Hi gang, >>>>> >>>>> Do any of you have mobileme accounts? Have any of you had to renew your >>>>> mobile me account and update your credit card details after your current >>>>> card expires? >>>>> >>>>> I have just received an email from Mobileme informing me that my >>>>> subscription is due for renewal and that I need to update my card details >>>>> or my account and its contents will be deleted. So I thought ok let's >>>>> wrestle with the pretty much inaccessible mobileme website. Anyway with >>>>> a bit of playing around I managed to get to the appropriate page to amend >>>>> my payment details and just as I arrived at the end of the form I was hit >>>>> with a screen capture. Yes Apple has one! And no, there was no audio >>>>> alternative. As there was no one sighted nearby I thought hmmm I will >>>>> just have to call Apple. >>>>> >>>>> I rang Apple and had an argument with their automated voice recognition >>>>> system and eventually got put through to a real person, who then had to >>>>> put me through to another real person, who then had to put me through to >>>>> a different real person. The final real person could not really help me >>>>> but offered to log onto the mobile me website and clicked on the mobileme >>>>> chat technical support link. So I am passing details down the phone and >>>>> this guy is then typing them into a chat window and the 3 of us are going >>>>> back and forth. Eventually technical support guy on the other side of >>>>> the chat window came back and said he was unable to accept any payment >>>>> details over the chat window. >>>>> >>>>> So as you can see it was a waste of time and mobileme do not appear to >>>>> have a telephone either. So apart from getting a real person in the >>>>> flesh with eyes that work to help you update the inaccessible website, I >>>>> can't see how a blind user is going to complete this process themselves. >>>>> >>>>> Great service Apple, and I hope Lion makes mobileme more accessible or I >>>>> will take my business elsewhere. >>>>> >>>>> Chris >>>>> *in a huff and not amused :( >>>>> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionaries@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
