WOw! I honestly don't get it either. I have had very good luck with Apple Care and pretty good luck with the folks in the store. Personally you can call it what you will, but I'm thrilled with 98% of the features, experience, and so forth with the APple products I own. I of course understand that all is not perfect, but let me make some observations here that are based on experience. 1. SOme of the problems people encounter are of their own making. In other words they simply have not learned how to use a feature or do not understand some aspect of the product. Hey not a negative statement, but instead just fact. SOmetimes this is just a result of not having read any information and only basing assumptions on what they have read on an e-mail list, which are not the only source of information. 2. Third-party apps can cause problems and may impact operations of the device. In fact several applications that are installed can mess things up. WHy? Hell who knows, but it simply is possible. I have seen this with folks who could not get the screen curtain to activate when VO was turned on, poor battery life, and so forth. Hey, Apple does the best it can to ensure apps do not cause problems, but reality is that you can have the perfect storm on your device. 3. User error. Yes people do make mistakes and that is apparent by some of the questions I have seen posted here and on the VI Phone list. Hey it is ok to be wrong and ok to make mistakes. However, it helps to have read the manual and understand how features work and what could affect the operation of a feature. I realize thread is more about the speakerphone; however, this applies across the board.
Now as far as the speakerphone I may be recalling incorrectly, but it seems to me that you can toggle the speakerphone such that removing it from your face will keep the call on the earpiece and not the speakerphone. Of course I'd also ask the question if the phone is in a case and perhaps the proximity sensor is being blocked. Lots of possibilities. Oh and one final note, the APple Care folks are not actually APple employees unless something has changed recently. THey actually work for a vendor that provides support services. I only found that out because I had a chat with one of the support folks and he said something he probably should not have said and I got him to tell me. :) On Dec 19, 2011, at 8:22 PM, James Mannion wrote: > I have never heard of or experienced this change. Taking it away from > my ear has been the way to put it in speaker mode, even after SIRI > arrived. Apple care doesn't even know how speaker phone works? > Sometimes I really truely just don't get it. Their in store people > know nothing half the time, their apple care doesn't even know basic > stuff and more often than not they really don't know how to resolve > your problem or even as much as you did when you called. They release > things full of bugs in major functionality all the time and everyone > worships their every move. I really truely love and appreciate the > accessibility they provide, but I really just don't get this other > stuff. > > On 12/19/11, Jeff Berwick <mailingli...@berwick.name> wrote: >> I believe the correct way to make the phone go into speaker phone is to take >> the phone away from your ear and hold it as if it was sitting on a table. >> I.e. flat. It then thinks it is resting on a table and will go into speaker >> phone mode. >> >> Hth, >> Jeff >> >> On 2011-12-19, at 6:55 PM, Gigi wrote: >> >>> Hi guys. >>> I have a question, and it is driving me crazy. I just called Apple Care >>> about this, and basically, I don't think they believed me. >>> >>> I use the feature I'm describing all the time. Until two days ago, it was >>> working just fine. If you're on a call and you want to go to speaker >>> phone, the manual used to say (it did when I got my iPhone back in >>> January) to take the phone away from your face and it would become a >>> speaker phone. As I said, it worked like a charm until two days ago. >>> >>> Now, all of a sudden, for no reason I can figure out, I have to go to hide >>> keypadnd then Speaker, a pain with VoiceOver when someone is talking and >>> you need to switch them over to speaker phone. Also, VoiceOver is quietly >>> talking into the earpiece, and I'm finding it hard to hear the choices so >>> I can get the thing turned on. >>> >>> I could not find this feature in the iPhone manual any more. Is this >>> something they changed because of Siri? If so, it would have been really >>> nice if Apple Care people had just said so from the start. >>> >>> Regards, >>> Gigi >>> nd speaker. This is a real pain with >>> >>> Sent from my iPhone >>> >>> On Dec 19, 2011, at 4:55 PM, ezzie bueno <ezziebu...@gmail.com> wrote: >>> >>>> Hello Esther and others, >>>> >>>> My thumb drive is not in use when I try to eject it. COMMAND E is not >>>> working. What else can be going on? >>>> >>>> Ezzie >>>> >>>> >>>> ----- Original Message ----- >>>> From: Esther <mori...@mac.com >>>> To: macvisionaries@googlegroups.com >>>> Date sent: Mon, 19 Dec 2011 12:00:09 -1000 >>>> Subject: Ejecting a USB flash drive with a keyboard shortcut [was Re: >>>> MBPKeyboard] >>>> >>>> Hi Ezzie and Others, >>>> >>>> The usual reason that a drive fails to eject is that it is still in use. >>>> This could be either because a copy or write operation is still going on >>>> and transferring data, or because you have navigated into the file >>>> structure of the drive in Finder to query contents. I do find that >>>> Command-E works to eject drives provided they are not in use, but there's >>>> nothing wrong with following either Ricardo's method with the context >>>> menu or Gigi's checks that the device is not active. I've retitled the >>>> subject line to better reflect the content of the discussion. >>>> >>>> HTH. Cheers, >>>> >>>> Esther >>>> >>>> On Dec 19, 2011, at 11:32, Ricardo Walker wrote: >>>> >>>> Hi, >>>> >>>> I guess I'm old fashion. lol. I prefer to bring up the context menu >>>> with VO shift M and just press enter on eject. >>>> >>>> Ricardo Walker >>>> rwalker...@gmail.com >>>> Twitter & Skype: rwalker296 >>>> www.mobileaccess.org >>>> >>>> On Dec 19, 2011, at 4:31 PM, Eugenia Firth wrote: >>>> >>>> Hi Y'all. >>>> Command E does not always work for me, especially on thumb drives. I was >>>> told by Apple that if you are writing to the drive and it gets ejected >>>> too soon, you can mess up your thumb drive. Therefore, these days I >>>> always check to see if my drive is on my list of active devices before I >>>> take it out. >>>> >>>> Regards, >>>> Gigi >>>> >>>> On Dec 19, 2011, at 1:56 PM, Daniel Miller wrote: >>>> >>>> Hi Ezzie, >>>> >>>> Command+E should eject the drive. >>>> >>>> >>>> -----Original Message----- >>>> From: macvisionaries@googlegroups.com >>>> [mailto:macvisionaries@googlegroups.com] On Behalf Of ezzie bueno >>>> Sent: Monday, December 19, 2011 1:55 PM >>>> To: macvoiceo...@freelists.org; macvisionaries@googlegroups.com >>>> Subject: MBP Keyboard >>>> >>>> Hello list: >>>> >>>> When I try and eject a USB flash drive, it will not eject. I know I've >>>> got >>>> it selected. >>>> However, when I eject one on my sister's account, it ejects properly. Is >>>> there a setting I may have modified on my account that I shouldn't have? >>>> >>>> Thanks, >>>> Ezzie Ez Bueno >>>> Sent from my BrailleNote Apex >>>> Skype: sillyez >>>> Facebook: http://www.facebook.com/sillyez Google Talk: >>>> sill...@sillyez.com >>>> Google Plus: ezziebu...@gmail.com >>>> Twitter: http://www.twitter.com/sillyez >>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> To unsubscribe from this group, send email to >>>> macvisionaries+unsubscr...@googlegroups.com. >>>> For more options, visit this group at >>>> http://groups.google.com/group/macvisionaries?hl=en. >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> To unsubscribe from this group, send email to >>>> macvisionaries+unsubscr...@googlegroups.com. >>>> For more options, visit this group at >>>> http://groups.google.com/group/macvisionaries?hl=en. >>>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> To unsubscribe from this group, send email to >>> macvisionaries+unsubscr...@googlegroups.com. >>> For more options, visit this group at >>> http://groups.google.com/group/macvisionaries?hl=en. >>> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to macvisionaries@googlegroups.com. >> To unsubscribe from this group, send email to >> macvisionaries+unsubscr...@googlegroups.com. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. >> >> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionaries@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. 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