On Aug 29, 2010, at 9:59 AM, Todd Zullinger wrote:

> I'm not arguing that if a distributor patches Mailman and changes core
> behavior to the point that it causes confusion for users and
> potentially sullies Mailman's reputation that it's fine and should be
> left alone.  Just trying to see what grounds on which you want the
> lawyers to complain.

Oh, and for me, it has nothing to do with sullying our reputation.  It has much 
more to do with crippling our ability to support our customers, because 
experience has taught us that many of these vendors want to ship code without 
providing any of the actual support costs.

If they're going to externalize onto us (a non-profit, unpaid, volunteer 
organization) all of their customer support costs for this part of their 
commercial package that they may sell for large sums of money, then as I see it 
they owe us one of two things:

1.  Payment of money and other significant physical resources to provide the 
customer support that they are unable or unwilling to provide themselves

2.  At least contribute all their code changes back to us so that our 
additional cost is minimized to support all their customers that they are 
unable or unwilling to support themselves

Otherwise, in my mind, they are quite literally stealing from the community, 
and they should suffer the criminal and civil court consequences.


This is not to say that all vendors necessarily want to externalize all their 
support costs onto us, but that there are significant numbers of vendors who 
want to ship sewage out the door and put a hefty price tag on it, and they do 
everything they possibly can to make sure that none of their customers can come 
back to them and actually receive adequate support for the effluent that was 
delivered.

In those cases, the collateral damage to the community is a very real cost that 
we all have to bear our part of, just so that the company can make good on 
their get-rich-quick scheme, which they perpetrate at the expense of everyone 
else.

--
Brad Knowles <b...@shub-internet.org>
LinkedIn Profile: <http://tinyurl.com/y8kpxu>

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