On Sun, Aug 29, 2010 at 3:34 PM, Brad Knowles <b...@shub-internet.org>wrote:
> > Oh, and for me, it has nothing to do with sullying our reputation. It has > much more to do with crippling our ability to support our customers, because > experience has taught us that many of these vendors want to ship code > without providing any of the actual support costs. > > If they're going to externalize onto us (a non-profit, unpaid, volunteer > organization) all of their customer support costs for this part of their > commercial package that they may sell for large sums of money, then as I see > it they owe us one of two things: > Brad you bring up a good point that I don't think everyone is aware of. Those of using a "commercial distro" of Mailman should get our support for said installation said group. I suppose if I was doing something normal, I would. However, I didn't even think to ask them because I figured the answer would be "You're trying to do WHAT?" Well, that's not supported... But you know what? I never even asked, so I think I will. ------------------------------------------------------ Mailman-Users mailing list Mailman-Users@python.org http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: http://mail.python.org/mailman/options/mailman-users/archive%40jab.org