I asked my hosting company liquidweb to talk to cpanel.  Liquidweb has
always given me great support (24x7 I might add), but at this point they are
at a loss and are as much at the whim of cpanel as I am.

Since they do not appear to distribute the source of Mailman with cpanel (at
least I can't find it), I have asked Liquidweb to ask cpanel to provide it.
In addition, I have asked them to explain why a "real" install of Mailman
can do what I'm asking and there's can't.

I will keep you abreast of the responses.

On Sun, Aug 29, 2010 at 8:43 PM, W. Curtis Preston <cur...@backupcentral.com
> wrote:

>
>
> On Sun, Aug 29, 2010 at 3:34 PM, Brad Knowles <b...@shub-internet.org>wrote:
>
>>
>> Oh, and for me, it has nothing to do with sullying our reputation.  It has
>> much more to do with crippling our ability to support our customers, because
>> experience has taught us that many of these vendors want to ship code
>> without providing any of the actual support costs.
>>
>> If they're going to externalize onto us (a non-profit, unpaid, volunteer
>> organization) all of their customer support costs for this part of their
>> commercial package that they may sell for large sums of money, then as I see
>> it they owe us one of two things:
>>
>
> Brad you bring up a good point that I don't think everyone is aware of.
> Those of using a "commercial distro" of Mailman should get our support for
> said installation said group.  I suppose if I was doing something normal, I
> would.  However, I didn't even think to ask them because I figured the
> answer would be "You're trying to do WHAT?"  Well, that's not supported...
>
> But you know what?  I never even asked, so I think I will.
>
>
>
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