Well, if your experience is anything like mine, it should be no problem
to return it two more times for that malfunction. Each time I got it
back it was worse than the first time I took it in. It went from
turning itself on occasionally (once a day) to turning itself on every 5
minutes.
I think can see why the store would have problems returning something
that was part of a bundle. They don't know the price of each individual
unit in the bundle. at least that is my guess. Hopefully, you and
your employer can come to some kind of agreement.
Daryl O. wrote:
>
> I took my JE510 in for repair (for the turn-on bug) for the second time last
> week. I spoke to the management staff of my store to try to see if I could
> swap it out for a JE530, but they said that that would not be possible. I
> must do this two more times, per the PSP agreement (and I'm an employee,
> remember!). I'm going to call Sony and talk to one of their techs. The
> problem I have is that it is part of a bundle, and my friend in Toronto has
> the portable! My store manager has told me that I could not swap just the
> deck out. Curiously, the JE510 does not have DEVO status, which would mean
> that Sony would accept the unit back, no questions asked. You'd think since
> they're not willing to recall it, they'd at least give it DEVO status.
> They're such bastards!
>
> Daryl
>
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--
Jim Coon
Not just another pretty mandolin picker
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If Gibson made cars, would they sound so sweet?
My first web page
http://www.tir.com/~liteways/
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