I had a door fixed on the 98 Cad last summer. I went to the claim place, they gave me a couple of body shops, went to one that jerked me around, went to another that said they would do it for the price. I think I got a check from the adjuster for whatever amount, held on to it. Went to get the car, they had just sprayed a used door, left a few dings and dents visible. WTF? Made them re-do it after playing go-between with the adjuster (I want a new door, not a POS used one that looks like a used one) and the body shop (they paid us to put on a used door) -- got the used door redone, dings filled, resprayed. I guess it looks OK but it needs to be adjusted a bit now, which the shop said they would do if I brought it by. I think I just gave the check to the shop, never cashed it or paid them from my money.

It depends on how the ins guy figures the cost of fixing it -- new door, used door, fix existing door, etc. Any more than that you might have to exert yourself a lot, although after calling the ins co directly they told me their goal was to make me happy within the constraints of putting a lot of money into an 11 yr old car (which is/was in excellent condition), which I guess is reasonable.

Squeaky wheel, grease...

--R

John Robbins wrote:
Some stupid kids decided it would be fun to throw rocks at my CDI... So now there is a fist sized dent in the door, and some gouges inside the dent. Kids got away before my brother (who was borrowing the car) could catch them.

So now I get to make a comprehensive claim! Yay! *rolls eyes*

The claims guy says I take it to the local adjuster this Thursday, they'll put a price on the damage, and cut me a check. If the body shop I take it to disagrees on the price, they are supposed to take it up with the insurance. I don't know if I want them to write me a check on Thursday... I just worry it won't be enough (I'm probably going to need a new door), and then I'm going to get screwed over.

The insurance company is Progressive.

Also, could I take the money, and find a used door?

Thanks!!
John

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