On Jun 6, 2012, at 10:23 PM, "Rich Thomas" <richthomas79td...@constructivity.net> wrote:
> How does it work in the rain? My DSL gets wonky every time it rains, like > this morning. Rain stopped, DSL working fine now. Do you have buried service, overhead drop, or utility poles with your service buried? I had the same problem and there was a nick in the wire's insulation at the pole. Customer service was of NO help, until I looked on the web site and got the VP's email addy. I told him if my service didn't get fixed, I was going to switch to cable. I got an apology email, the region managers cell number, and it was repaired within two hours. Complaining works, if you bitch tactfully, and to the right person. Rick Sent from my iPhone _______________________________________ http://www.okiebenz.com For new and used parts go to www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com