Welcome to the world of banking technology. They’re called “ITMs”, or interactive teller machines. My credit union has been rolling them out over the past 2-3 years. They’re great in my opinion, as they allow the credit union to have expanded hours, like on Saturdays, and the ITMs can dispense larger amounts of money. Believe it or not, my credit union has a teller limit of $5k in the branches, but I can get up to $7k from an ITM that's right outside in the drive through lane. My branch has two ITMs and two ATMs, I’ve rarely had to wait for either.
As I understand it at my credit union, the ITM tellers are located both at their headquarters as well as at branches, where tellers are retasked for ITM service when things are slow at the teller windows. I’ve been very pleased with ours and use them with some regularity. I like the fact that when I might want to grab a large sum of cash, say, to buy a car, that I don’t have to walk around with when I go into a branch. FYI - most ATM limits are $300 per day/transaction, although this can be different based on the financial institution’s policies. -D > On Oct 25, 2022, at 2:25 PM, Kaleb Striplin via Mercedes > <mercedes@okiebenz.com> wrote: > > I was in town so needed to spot by the ATM at my Credit Union to withdraw > $600 for this CD I need to pickup today. This was apparently above the daily > limit for atm transactions so I had to pull back around to get until the > teller lines. As I did, it appeared all the lanes and atms. Wtf? I put it and > it’s a huge monstrosity of a machine that I guess is both atm and teller. It > seems you pick which you want. I pick teller and woman comes on screen. I > make a comment that they are getting too fancy for their own good. I state I > need to make a withdrawal. Keep in mind I’m in a 210 and this thing is way > high up. No doubt because everyone drives big trucks or SUVs now. I have to > reach way up to enter account number. Then there is a scanner thing way at > the top I have to hold my DL to. She says oh it only takes 20 seconds or so. > This seemed like an eternity by which time I am now pissed off. I told her > soon there would be no need for actually tellers, robots could do it. After I > left I realized she might not even be on site, could be a centralized call > center or something. Hell, this could even be a 3rd party contractor that > saves the credit union from having to pay and manage their own labor pool. > > On a side note, this is a credit union for teachers and you had to actually > be a teacher or close relative to join. I got my membership thru my > grandmother and you also had to be a teacher in Tulsa county. They only had 1 > location back then. I had a savings account there in 1984 and later checking > etc since 1991. Later they started opening more branches then expanded it to > anyone who was a teacher OR a student. Now they allow anyone and everyone to > join. > > Sent from my iPhone > > _______________________________________ > http://www.okiebenz.com > > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > _______________________________________ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
