“Bob”.

-D

> On Oct 25, 2022, at 3:15 PM, Andrew Strasfogel via Mercedes 
> <mercedes@okiebenz.com> wrote:
> 
> Or Sigfried.  Or Taylor.
> 
> On Tue, Oct 25, 2022 at 3:09 PM Buggered Benzmail via Mercedes <
> mercedes@okiebenz.com> wrote:
> 
>> There will be a Bangladeshi guy saying in a heavy accent “hello my name is
>> being Chatsworth what is the helping you this day?”
>> 
>> --FT
>> Sent from iFōn
>> 
>>> On Oct 25, 2022, at 3:05 PM, Andrew Strasfogel via Mercedes <
>> mercedes@okiebenz.com> wrote:
>>> 
>>> The next step is for all the human tellers to be offshored in e.g.,
>>> Bangladesh or Manila.
>>> 
>>>> On Tue, Oct 25, 2022 at 2:38 PM dan penoff.com via Mercedes <
>>>> mercedes@okiebenz.com> wrote:
>>>> 
>>>> Welcome to the world of banking technology.
>>>> 
>>>> They’re called “ITMs”, or interactive teller machines. My credit union
>> has
>>>> been rolling them out over the past 2-3 years. They’re great in my
>> opinion,
>>>> as they allow the credit union to have expanded hours, like on
>> Saturdays,
>>>> and the ITMs can dispense larger amounts of money. Believe it or not, my
>>>> credit union has a teller limit of $5k in the branches, but I can get
>> up to
>>>> $7k from an ITM that's right outside in the drive through lane. My
>> branch
>>>> has two ITMs and two ATMs, I’ve rarely had to wait for either.
>>>> 
>>>> As I understand it at my credit union, the ITM tellers are located both
>> at
>>>> their headquarters as well as at branches, where tellers are retasked
>> for
>>>> ITM service when things are slow at the teller windows. I’ve been very
>>>> pleased with ours and use them with some regularity. I like the fact
>> that
>>>> when I might want to grab a large sum of cash, say, to buy a car, that I
>>>> don’t have to walk around with when I go into a branch.
>>>> 
>>>> FYI - most ATM limits are $300 per day/transaction, although this can be
>>>> different based on the financial institution’s policies.
>>>> 
>>>> -D
>>>> 
>>>>> On Oct 25, 2022, at 2:25 PM, Kaleb Striplin via Mercedes <
>>>> mercedes@okiebenz.com> wrote:
>>>>> 
>>>>> I was in town so needed to spot by the ATM at my Credit Union to
>>>> withdraw $600 for this CD I need to pickup today. This was apparently
>> above
>>>> the daily limit for atm transactions so I had to pull back around to get
>>>> until the teller lines. As I did, it appeared all the lanes and atms.
>> Wtf?
>>>> I put it and it’s a huge monstrosity of a machine that I guess is both
>> atm
>>>> and teller. It seems you pick which you want. I pick teller and woman
>> comes
>>>> on screen. I make a comment that they are getting too fancy for their
>> own
>>>> good. I state I need to make a withdrawal. Keep in mind I’m in a 210 and
>>>> this thing is way high up. No doubt because everyone drives big trucks
>> or
>>>> SUVs now. I have to reach way up to enter account number. Then there is
>> a
>>>> scanner thing way at the top I have to hold my DL to. She says oh it
>> only
>>>> takes 20 seconds or so. This seemed like an eternity by which time I am
>> now
>>>> pissed off. I told her soon there would be no need for actually tellers,
>>>> robots could do it. After I left I realized she might not even be on
>> site,
>>>> could be a centralized call center or something. Hell, this could even
>> be a
>>>> 3rd party contractor that saves the credit union from having to pay and
>>>> manage their own labor pool.
>>>>> 
>>>>> On a side note, this is a credit union for teachers and you had to
>>>> actually be a teacher or close relative to join. I got my membership
>> thru
>>>> my grandmother and you also had to be a teacher in Tulsa county. They
>> only
>>>> had 1 location back then. I had a savings account there in 1984 and
>> later
>>>> checking etc since 1991. Later they started opening more branches then
>>>> expanded it to anyone who was a teacher OR a student. Now they allow
>> anyone
>>>> and everyone to join.
>>>>> 
>>>>> Sent from my iPhone
>>>>> 
>>>>> _______________________________________
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>>>>> 
>>>> 
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>> 
>> _______________________________________
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