The big difference for me is I have never heard of Tranzeo removing threads from forums or changing wiki pages when there is a problem. It seem to me that Damien and staff roll their sleeves up and take care of the problem.

On the other hand I know of a couple of threads that have vanished and only addressed quite some time later.

Quite honestly I would rather have a vendor that openly acknowledges their warts and fixes them than one that covers them up until they are fixed. If I know they are actively working on it I'll cut them some slack, the other way around I am left trying to figure out if it is really the vendor's issue, another vendor's issue, my issue or Murphey's fault.
   Sam Tetherow
   Sandhills Wireless

D. Ryan Spott wrote:
I mentioned that. While it might not be correct when it comes to karma, it is correct when you have a board and shareholders to contend with.

_I_ have a fiduciary responsibility to my investors and my customers but (and I think Tranzeo did this):

"If we do the right thing all the time, the numbers will follow...."
-Isao Ike Yukawa --Kyocera's senior managing executive officer

<http://www.sciencedirect.com/science?_ob=ArticleURL&_udi=B73D8-4N44XRX-Y&_user=4337239&_rdoc=1&_fmt=&_orig=search&_sort=d&view=c&_version=1&_urlVersion=0&_userid=4337239&md5=1c2abf9792104d5a98d1f312bca5513a>

Randy Cosby wrote:
Throwing in my 2 cents:

Someone mentioned something about one of the parties having a fiduciary duty to not help a competitor. That attitude, which I hope is not prevailing in this and future instances, will only end up hurting both parties.
An eye for eye only ends up making the whole world blind. - Ghandi


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