Don't use the TZT forum.. use the mailing list!
http://lists.wispa.org/mailman/listinfo/tranzeo_wifi_users
or
http://lists.wispa.org/mailman/listinfo/tranzeo_wimax_users
If you hurry, you can talk smack about Damian before he gets there!
ryan
On Fri, Apr 23, 2010 at 4:58 PM, Damian Wallace
<dwall...@tranzeo.com>wrote:
> It's an old argument, and this is the wrong place, so before Butch
pulls
> out the ban hammer, I say hit me on the TZT forum. But the original
> thread of this email is why wikis and forums don't work for support.
>
> The list could have gone around for a while about how these cards
work.
> But the fact is, it took someone at Zcomax to confirm they work. I,
> from a manufacturer, explained why 5 MHz didn't work between two
other
> vendors. Be nice if you could have called the support team at MT or
> Star-OS, but that isn't their business model. Our support is never
> perfect either, but I always want people to able to talk to a human
> about their problem.
>
> <personal rant>
> People have a natural tendency to find patterns in things. He had
that
> problem, it's sort of like my problem, this must be the solution.
The
> difference between a call center operator and true tech support is
> someone who knows what really happens in the product, what should
happen
> when you click that button, and why what is happening is happening.
> That takes years of investment into employees to have that level of
> knowledge.
>
> It's like when your customer calls you and says the internet is
down,
> they can't get to their yahoo. Call display says SKYPE OUT. Oh,
the
> DNS server isn't working again. You put those pieces together
with your
> knowledge.
>
> Wikis are fine for how-to's, especial with something as complex as
MT.
> But when you are on a tower with a bad config, you need help now, in
> fact, 5 minutes ago.
>
> Forums nearly always turn into flame wars.
>
> And of course there is the issue of manufacturer forums where you
ask
> for support and your post gets deleted.
>
> When I want support, I want to talk to the people who know. I
paid good
> money for the product, they should be there to answer my call, or
email,
> or chat. <Colbert mode on> Are you listening Apple? <Colbert
mope off>
>
> </personal rant>
> -----Original Message-----
> From: mikrotik-boun...@mail.butchevans.com
> [mailto:mikrotik-boun...@mail.butchevans.com] On Behalf Of Josh
Luthman
> Sent: April-23-10 4:38 PM
> To: Mikrotik discussions
> Subject: Re: [Mikrotik] Was 5 Mhz, now WPA TKIP
>
> I disagree with that.
>
> On 4/23/10, Damian Wallace <dwall...@tranzeo.com> wrote:
> > Wiki's and forums are for companies too cheap to have real tech
> support
> > :-(
> >
> >
> >
> > -----Original Message-----
> > From: mikrotik-boun...@mail.butchevans.com
> > [mailto:mikrotik-boun...@mail.butchevans.com] On Behalf Of Stuart
> Pierce
> > Sent: April-23-10 6:03 AM
> > To: Mikrotik discussions
> > Subject: Re: [Mikrotik] Was 5 Mhz, now WPA TKIP
> >
> > No doubt, I miss the Tranzeo list on Part-15.org as well. No
offense
> > meant to Tranzeo, but their wiki or whatever they have is very
sad.
> >
> > ---------- Original Message ----------------------------------
> > From: Chris Gotstein <ch...@uplogon.com>
> > Reply-To: Mikrotik discussions <mikrotik@mail.butchevans.com>
> > Date: Wed, 21 Apr 2010 14:27:12 -0500
> >
> >>Is the list active? I'm pretty sure i'm subscribed to it. I
miss the
> >>tranzeo list from Part-15.
> >>
> >>---- ---- ---- ----
> >>Chris Gotstein, Sr Network Engineer, UP Logon/Computer
Connection UP
> >>http://uplogon.com | +1 906 774 4847 | ch...@uplogon.com
> >>
> >>On 4/21/2010 2:25 PM, D. Ryan Spott wrote:
> >>> There are new Tranzeo lists to complain on at wispa.
> >>>
> >>> ;P
> >>>
> >>> ryan
> >>>
> >>>
> >>>
> >>> On Apr 21, 2010, at 11:42 AM, "Damian Wallace"
> <dwall...@tranzeo.com>
> >>> wrote:
> >>>
> >>>> Point taken. We are working on it.
> >>>>
> >>>> Back to MT issues.
> >>>>
> >>>>
> >>>>
> >>>> -----Original Message-----
> >>>> From: mikrotik-boun...@mail.butchevans.com
> >>>> [mailto:mikrotik-boun...@mail.butchevans.com] On Behalf Of
Chris
> >>>> Gotstein
> >>>> Sent: April-21-10 11:16 AM
> >>>> To: Mikrotik discussions
> >>>> Subject: Re: [Mikrotik] [Spam Bayesian - ] - Re: Mikrotik/
StarOS
> >>>> 10mhz/5mhz channel compatibility - Bayesian Filter detected
spam
> >>>>
> >>>> Running MT APs with XR2 cards. No problems connecting Tranzeo
> > CPQ/SL2
> >>>> or UBNT radios when using a 10mhz channel.
> >>>>
> >>>> I do agree on how well we like our Tranzeo radios. I just wish
> they
> >>>> could come down on the price of the CPQ-19f radio. We can
get a
> >>>> bullet2HP w/ 19db panel for a lot less. The price on the
> >>>> CPQ-15f/SL2-15f is perfect and competitive with a Bullet2 w/
16db
> > panel.
> >>>>
> >>>> ---- ---- ---- ----
> >>>> Chris Gotstein, Sr Network Engineer, UP Logon/Computer
Connection
> UP
> >>>> http://uplogon.com | +1 906 774 4847 | ch...@uplogon.com
> >>>>
> >>>> On 4/21/2010 12:39 PM, Josh Luthman wrote:
> >>>>> Does Tranzeo work with Ubnt or MT or StarOS in 5 or 10 mhz
> > channels?
> >>>>>
> >>>>> I guess 2.4 and 5ghz are different compatibility wise as
it's come
> > to
> >>>> light
> >>>>> that StarOS and MT work together in 5ghz but not 2.4.
> >>>>>
> >>>>> Josh Luthman
> >>>>> Office: 937-552-2340
> >>>>> Direct: 937-552-2343
> >>>>> 1100 Wayne St
> >>>>> Suite 1337
> >>>>> Troy, OH 45373
> >>>>>
> >>>>> "Success is not final, failure is not fatal: it is the
courage to
> >>>> continue
> >>>>> that counts."
> >>>>> --- Winston Churchill
> >>>>>
> >>>>>
> >>>>> On Wed, Apr 21, 2010 at 1:32 PM, Robert Andrews
> >>>> <rob...@avantwireless.com>wrote:
> >>>>>
> >>>>> Damian,
> >>>>> Thank you for making this public. We know that MT and
> >>>> Valemount
> >>>>> have
> >>>>> no love lost, and thanks to both Tranzeo and UBNT for
working with
> >>>> both
> >>>>> of them. Your competitive spirit made this business thrive
> > against
> >>>>> proprietary interests... We wish that StarOS and MT would
have
> >>>>> cooperated in this to make it so we didn't have to choose
one or
> > the
> >>>>> other. We would have both in our network for each of their
> > particular
> >>>>> advantages if they had.... Our testing showed ST did
better on
> >>>>> customer throughput and MT did better as real routers...
> >>>>>
> >>>>> Tranzeo and UBNT did best as customer equipment with Tranzeo
doing
> >>>>> better in marginal conditions and UBNT doing better in
price...
> > So
> >>>> we
> >>>>> have both.
> >>>>>
> >>>>> Best,
> >>>>> Robert
> >>>>>
> >>>>> On 04/21/2010 10:22 AM, Damian Wallace wrote:
> >>>>>>>> Insert Flame here ^^^^^^^
> >>>>>>>>
> >>>>>>>> State Secret.
> >>>>>>>>
> >>>>>>>> The beacons from one are in a different format than the
other.
> > It
> >>>> has to
> >>>>>>>> fixed in the code by one or the other, preferably both.
An SA,
> >>>> unless
> >>>>>>>> it's a high end lab grade one, won't show the difference.
> >>>> Since 5
> >>>>>>>> MHz was a lucky accident on Atheros' part, they never
> documented
> >>>> how to
> >>>>>>>> use it fully so different vendors made reasonable, but
> > different,
> >>>>>>>> choices about how to modify their drivers to use it.
Result is
> >>>> staring
> >>>>>>>> Matt in the face with an evil grin. It can be fixed, in
code
> >>>> though.
> >>>>>>>> After all, Tranzeo and other brands can connect to both.
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> Damian
> >>>>>>>> -----Original Message-----
> >>>>>>>> From: mikrotik-boun...@mail.butchevans.com
> >>>>>>>> [mailto:mikrotik-boun...@mail.butchevans.com] On Behalf
Of D.
> > Ryan
> >>>> Spott
> >>>>>>>> Sent: April-21-10 10:09 AM
> >>>>>>>> To: Mikrotik discussions
> >>>>>>>> Cc: Mikrotik discussions
> >>>>>>>> Subject: [Spam Bayesian - ] - Re: [Mikrotik] Mikrotik/
StarOS
> >>>> 10mhz/5mhz
> >>>>>>>> channel compatibility - Bayesian Filter detected spam
> >>>>>>>>
> >>>>>>>> What are the center frequencies reported by the staros
and mtik
> >>>> boxes
> >>>>>>>> when you go to 10mhz channels?
> >>>>>>>>
> >>>>>>>> Do you have a spectrum analyzer?
> >>>>>>>>
> >>>>>>>> ryan
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> On Apr 21, 2010, at 10:04 AM, Matt Larsen - Lists
> >>>>>>>> <li...@manageisp.com> wrote:
> >>>>>>>>
> >>>>>>>>> Did some more testing on this today.
> >>>>>>>>>
> >>>>>>>>> 5ghz 10mhz and 5mhz channels seem to work fine, with
Mikrotik
> > as a
> >>>>>>>>> client to a StarOS AP.
> >>>>>>>>>
> >>>>>>>>> 2.4ghz 10mhz and 5mhz channels do not work at all with
> Mikrotik
> > as
> >>>> a
> >>>>>>>>> client to a StarOS AP. I did verify that the 20mhz
channel
> >>>>>>>>> settings worked fine.
> >>>>>>>>>
> >>>>>>>>> This was using Mikrotik R52 cards on both sides, Hardware
> > Retries
> >>>>>>>>> set to 15 and tested under Mikrotik 2.9.48 and 3.25.
StarOS
> > is
> >>>>>>>>> version 1.3.23b.
> >>>>>>>>>
> >>>>>>>>> Ideas?
> >>>>>>>>>
> >>>>>>>>> Matt Larsen
> >>>>>>>>> vistabeam.com
> >>>>>>>>>
> >>>>>>>>> On 4/13/2010 7:18 AM, Chuck Hogg wrote:
> >>>>>>>>>> What specifically is the problem? They won't connect on
> > 5/10MHz
> >>>> on a
> >>>>>>>>>> StarOS AP? Is the StarOS AP an Atheros based AP? Have
you
> > tried
> >>>>>>>>>> setting Hardware Retries to 15 under advanced wireless
> > settings
> >>>> on
> >>>>>>>>>> the
> >>>>>>>>>> Tik?
> >>>>>>>>>>
> >>>>>>>>>> Regards,
> >>>>>>>>>> Chuck Hogg
> >>>>>>>>>> Shelby Broadband
> >>>>>>>>>> 502-722-9292
> >>>>>>>>>> ch...@shelbybb.com
> >>>>>>>>>> http://www.shelbybb.com
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>> -----Original Message-----
> >>>>>>>>>> From: mikrotik-boun...@mail.butchevans.com
> >>>>>>>>>> [mailto:mikrotik-boun...@mail.butchevans.com] On Behalf
Of
> > Matt
> >>>>>>>>>> Larsen -
> >>>>>>>>>> Lists
> >>>>>>>>>> Sent: Tuesday, April 13, 2010 9:13 AM
> >>>>>>>>>> To: Mikrotik discussions
> >>>>>>>>>> Subject: [Mikrotik] Mikrotik/StarOS 10mhz/5mhz channel
> >>>> compatibility
> >>>>>>>>>>
> >>>>>>>>>> I realize that I asked this question a few months ago,
but
> >>>> thought
> >>>>>>>>>> that
> >>>>>>>>>> I would ask again to see if anyone knows whether there
have
> > been
> >>>>>>>>>> changes
> >>>>>>>>>> in new versions of Mikrotik that would fix the
compatibility
> > with
> >>>>>>>>>> StarOS
> >>>>>>>>>>
> >>>>>>>>>> 10mhz/5mhz APs? I have a pile of MT units that are
no good
> > to
> >>>> me
> >>>>>>>>>> unless they work with StarOS APs.
> >>>>>>>>>>
> >>>>>>>>>> Matt Larsen
> >>>>>>>>>> vistabeam.com
> >>>>>>>>>>
> >>>>>>>>>> _______________________________________________
> >>>>>>>>>> Mikrotik mailing list
> >>>>>>>>>> Mikrotik@mail.butchevans.com
> >>>>>>>>>> http://www.butchevans.com/mailman/listinfo/mikrotik
> >>>>>>>>>>
> >>>>>>>>>> Visit http://blog.butchevans.com/ for tutorials related
to
> >>>> Mikrotik
> >>>>>>>>>> RouterOS
> >>>>>>>>>> _______________________________________________
> >>>>>>>>>> Mikrotik mailing list
> >>>>>>>>>> Mikrotik@mail.butchevans.com
> >>>>>>>>>> http://www.butchevans.com/mailman/listinfo/mikrotik
> >>>>>>>>>>
> >>>>>>>>>> Visit http://blog.butchevans.com/ for tutorials related
to
> >>>> Mikrotik
> >>>>>>>>>> RouterOS
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>
> >>>>>>>>> _______________________________________________
> >>>>>>>>> Mikrotik mailing list
> >>>>>>>>> Mikrotik@mail.butchevans.com
> >>>>>>>>> http://www.butchevans.com/mailman/listinfo/mikrotik
> >>>>>>>>>
> >>>>>>>>> Visit http://blog.butchevans.com/ for tutorials related to
> >>>> Mikrotik
> >>>>>>>>> RouterOS
> >>>>>>>> _______________________________________________
> >>>>>>>> Mikrotik mailing list
> >>>>>>>> Mikrotik@mail.butchevans.com
> >>>>>>>> http://www.butchevans.com/mailman/listinfo/mikrotik
> >>>>>>>>
> >>>>>>>> Visit http://blog.butchevans.com/ for tutorials related to
> > Mikrotik
> >>>>>>>> RouterOS
> >>>>>>>> _______________________________________________
> >>>>>>>> Mikrotik mailing list
> >>>>>>>> Mikrotik@mail.butchevans.com
> >>>>>>>> http://www.butchevans.com/mailman/listinfo/mikrotik
> >>>>>>>>
> >>>>>>>> Visit http://blog.butchevans.com/ for tutorials related to
> > Mikrotik
> >>>>> RouterOS
> >>>>>>>>
> >>>> _______________________________________________
> >>>> Mikrotik mailing list
> >>>> Mikrotik@mail.butchevans.com
> >>>> http://www.butchevans.com/mailman/listinfo/mikrotik
> >>>>>>
> >>>> Visit http://blog.butchevans.com/ for tutorials related to
Mikrotik
> >>>> RouterOS
> >>>>>>
> >>>>> -------------- next part --------------
> >>>>> An HTML attachment was scrubbed...
> >>>>> URL:
> >>>>
> >
> <http://www.butchevans.com/pipermail/mikrotik/attachments/20100421/f41b2
> >>>> af2/attachment.html>
> >>>>> _______________________________________________
> >>>>> Mikrotik mailing list
> >>>>> Mikrotik@mail.butchevans.com
> >>>>> http://www.butchevans.com/mailman/listinfo/mikrotik
> >>>>
> >>>>> Visit http://blog.butchevans.com/ for tutorials related to
> Mikrotik
> >>>> RouterOS
> >>>> _______________________________________________
> >>>> Mikrotik mailing list
> >>>> Mikrotik@mail.butchevans.com
> >>>> http://www.butchevans.com/mailman/listinfo/mikrotik
> >>>>
> >>>> Visit http://blog.butchevans.com/ for tutorials related to
Mikrotik
> >>>> RouterOS
> >>>> _______________________________________________
> >>>> Mikrotik mailing list
> >>>> Mikrotik@mail.butchevans.com
> >>>> http://www.butchevans.com/mailman/listinfo/mikrotik
> >>>>
> >>>> Visit http://blog.butchevans.com/ for tutorials related to
Mikrotik
> >>>> RouterOS
> >>> _______________________________________________
> >>> Mikrotik mailing list
> >>> Mikrotik@mail.butchevans.com
> >>> http://www.butchevans.com/mailman/listinfo/mikrotik
> >>>
> >>> Visit http://blog.butchevans.com/ for tutorials related to
Mikrotik
> >>> RouterOS
> >>_______________________________________________
> >>Mikrotik mailing list
> >>Mikrotik@mail.butchevans.com
> >>http://www.butchevans.com/mailman/listinfo/mikrotik
> >>
> >>Visit http://blog.butchevans.com/ for tutorials related to
Mikrotik
> > RouterOS
> >>
> >
> >
> >
> >
> >
> > ________________________________________________________________
> > Sent via the WebMail system at avolve.net
> >
> >
> >
> >
> > _______________________________________________
> > Mikrotik mailing list
> > Mikrotik@mail.butchevans.com
> > http://www.butchevans.com/mailman/listinfo/mikrotik
> >
> > Visit http://blog.butchevans.com/ for tutorials related to
Mikrotik
> > RouterOS
> > _______________________________________________
> > Mikrotik mailing list
> > Mikrotik@mail.butchevans.com
> > http://www.butchevans.com/mailman/listinfo/mikrotik
> >
> > Visit http://blog.butchevans.com/ for tutorials related to
Mikrotik
> RouterOS
> >
>
>
> --
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> "Success is not final, failure is not fatal: it is the courage to
> continue that counts."
> --- Winston Churchill
> _______________________________________________
> Mikrotik mailing list
> Mikrotik@mail.butchevans.com
> http://www.butchevans.com/mailman/listinfo/mikrotik
>
> Visit http://blog.butchevans.com/ for tutorials related to Mikrotik
> RouterOS
> _______________________________________________
> Mikrotik mailing list
> Mikrotik@mail.butchevans.com
> http://www.butchevans.com/mailman/listinfo/mikrotik
>
> Visit http://blog.butchevans.com/ for tutorials related to Mikrotik
> RouterOS
>
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RouterOS
