Thanks for your suggestion, but we find that if you run a hotspot system serving an entire city, and you have a help desk, then those login errors will become trouble tickets and you will still have to deal with them. Being proactive when possible helps build customer satisfaction.
Our AAA/RADIUS is managed by a 3rd party, so I don't really have the option of setting anything to happen there, -----Original Message----- From: mikrotik-boun...@mail.butchevans.com [mailto:mikrotik-boun...@mail.butchevans.com] On Behalf Of Martín Ruiz [Ibersystems.es] Sent: Thursday, October 27, 2011 3:55 AM To: Mikrotik discussions Subject: Re: [Mikrotik] Hotspot login errors I think it's a problem of the user to fill the correct user/password. Or use only capital letters.. You can make a small writing for help writing use capital leters, blabla as we give you your username/pass. * Martín Ruiz* * * 2011/10/27 rwf <ralphli...@bsrg.org> We have several Muni Mesh systems that are powered by Mikrotik routers. > I was watching the log and noticed a customer having trouble logging in. > She was trying all variations of her user name but was never getting in > because she forgot to capitalize the first letter. > Her user name is Ruththegoddess > > I called her, verified her identity and then told her what she was doing > wrong. She was very grateful after she successfully logged in. > > I was wondering if anyone has an idea how to make the router send our help > desk an email or trigger something in The Dude when it notices a certain > number of invalid logins. This would help out in this sort of problem and > also let us know if someone was trying to compromise someone's user > account. > > Ideas? > > Thanks > > Ralph > Brightlan.net > > > _______________________________________________ > Mikrotik mailing list > Mikrotik@mail.butchevans.com > http://www.butchevans.com/mailman/listinfo/mikrotik > > Visit http://blog.butchevans.com/ for tutorials related to Mikrotik > RouterOS > -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://www.butchevans.com/pipermail/mikrotik/attachments/20111027/bd30a115/ attachment.html> _______________________________________________ Mikrotik mailing list Mikrotik@mail.butchevans.com http://www.butchevans.com/mailman/listinfo/mikrotik Visit http://blog.butchevans.com/ for tutorials related to Mikrotik RouterOS _______________________________________________ Mikrotik mailing list Mikrotik@mail.butchevans.com http://www.butchevans.com/mailman/listinfo/mikrotik Visit http://blog.butchevans.com/ for tutorials related to Mikrotik RouterOS
