That is not quite the whole story. The inspector was not following
directions. He was putting the lapel where it was convenient. Putting
it where it was supposed to go would require a few extra steps.
Cleaning up someone's mistakes is always the hardest problem.
Charles Hill
On 5/11/2012 3:38 PM, [email protected] wrote:
The discussions about fault finding reminds me of an anecdote told by
a lecturer on a problem analysis course I attended over 40 years ago
run by Kepner and Tregoe. He spoke of an American car manufacturer who
were about to virtually terminate production of a particular model of
car due to a problem with it for no apparent reason stopping.Once
stationary it would start right up again. For example it would happen
at any altitude, any weather condition. With a hot engine or cold and
at all sorts of speeds they were desparate so they called in K& T who
solved it. From what I remember of the method you should use it is
,When,How, What, and Why although it was as I said over 40 years ago.
Each time you answer for example "When" you again ask When,How What &
Why until the solution is obvious. In the particular case above it
turned out that the particular model showing the fault was traced back
to a particular location where the guy making the final engine bay
check stuck a pass label on the engine in such a way that under
certain conditions the label was sucked up covering the carb air
intake. Result car stopped.Label returned to original position and car
would start again.
We were also told although not confirmed that they had a hand in the
Appolo 13 missions safe return.
Keep scrathing those heads
Jan
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