Hello All,
I have Posterfix listed as a link on my website. I have had customers over
the years send me posters that Chris had restored and hadn't ever heard
anything negative about his business. When Andrea asked me about him as a
potential source for linenbacking, I told her my experiences and that was that.
However, with the history in this hobby of certain linenbacker/restorers and
then not getting responses to emails, I can understand her worries. When one
promises a product by a certain time and doesn't deliver, the customer has
every right to inquire. Andrea has forwarded to me the emails she and Chris
exchanged. So, I have seen both sides of the emails. I have to say that I am
flabbergasted. The comments from Chris were so despicable and rude that there
is no explanation or excuse that could be given. I know to some it might not
matter so much anymore in our culture, but this is not just a business speaking
to a customer, this is a man speaking to a woman. The language and names he
called her were so vile and, in my opinion, totally unwarranted based on her
inquiries.
I know that business owners sometimes see customers as pains in the rear
end. Some are, and I am not of the mind that the "customer is always right",
but the customer, in this case, paid for the product and has a right to expect
certain results, not conduct and language that I saw in these emails. I am
immediately removing his link from my website.
Sue
wwww.hollywoodposterframes.com
(800) 463-2994
Visit the MoPo Mailing List Web Site at www.filmfan.com
___________________________________________________________________
How to UNSUBSCRIBE from the MoPo Mailing List
Send a message addressed to: [EMAIL PROTECTED]
In the BODY of your message type: SIGNOFF MOPO-L
The author of this message is solely responsible for its content.
