the only thing I have to ask is this:

is someone allowed to make a mistake once in a while - and apologize for it + offer refund - without being excoriated by a buyer & publicly lambasted?

I don't know who the seller is, but his response seemed to be very fair. Myself, I might have asked if the seller was going to be paying return postage for a mis-described item and I'm certain, with as reasonable as his email response was, that he would have agreed (or she).

as to the comment Michael made:
the fact that you said one hand doesn't know what the other hand is doing, and there is no one overseeing the process, doesn't exude confidence to buy expensive items from you. accurate descriptions is so very important.

I think that's hitting someone below the belt Michael. In the case of myself and Anna, my secretary.... Anna comes in on her own time. She has a key and my alarm codes to go to the office when she wants to to do her work. Currently, because she lives on the far west side of town, and her son goes to a school at the far East side of town (by her choice) she comes to the office after she drops him off and works from morning until she needs to leave at about 2:30 to pick him up from school.

I on the other hand am a vampire. I get in between 1 and 2pm. So our cross-over time is a very small window, and only 4 days a week, so it is very easy for me to not know what she is doing. Fortunately she does a great job, I trust her and I don't need to know what she's doing 99.9% of the time

People are not perfect Michael, including yourself and as long as a dealer is acting in a reasonable and fair manner, I don't think they need to be derided by customers having fits over what is a minor issue if it doesn't entail any serious complications and what the dealer said to you is nothing like the horse's ass I'm dealing with right now

I bought a Monroe color photo from someone .. and again, the item only sold for $1, probably because his shipping is $10.95 (I don't know why, 99.9% of all my problems with sellers on fleaBay are for inexpensive items). well for the $10.95 in shipping this horse's ass got, he put the photo in a padded envelope with no freakin cardboard expecting his "do not bend" means something, plus of course it only cost $4.95 to send so he's treating shipping as a revenue stream. anyway, the photo is useless now. I messaged him.. no response, so I filed a complaint with PP and he says he'll give a refund ONLY IF I PAY TO RETURN THE PHOTO

these two situations are 1000% different

naturally I messaged this fool what is about to happen (that I will leave feedback appropriate for this transaction)

no bigger.. just another fleaBay schmuck willing to sacrifice his rep for a few dollars. it's called "a lack of moral character"

At 07:45 PM 10/5/2011, Michael B wrote:
when a poster is "not as described" or has undisclosed defects, it should be the seller that paye the return postage?

i am waiting for the seller to confirm this.

i was happy to see that the seller read my posting on MOPO, and responded, but he needs to confirm that he will pay the return postage.

michael
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