I used cheat sheets too!! I had an index card notebook of them lol, I kept it in my top drawer with the drawer cracked upen so I could check myself :o)
Holly L. Schippers CND Education Ambassador [email protected] c Visit cnd.com for the latest in products, education and nail fashion! From: [email protected] Subject: Re: NailTech:: Disappointed Date: Thu, 24 Feb 2011 13:25:29 -0600 To: [email protected] What everyone else said ( you can't take everything that every client says personally ) plus: I kept a "cheat sheet" , laminated, with me for each service with each step listed in the correct order. Before I went on to the next step, I checked my "cheat sheet" to be sure that I did not miss any steps. I would get to chatting up the client and forget steps! Very bad! Do not worry about looking stupid with the "cheat sheet" , put it in a discreet place where you can see it but the client can't. Like taped to the edge of your table or pedicure cart. It is better to have the check list and not miss any steps than to mess up and have an unhappy client. The "cheat sheet" is also helpful to get your speed up. Group the steps into 4 - 15 minute groupings And work on completing the steps in the allotted time to finish the service in one hour. You will also see where you need to improve. If it takes you more than 15 minutes to file and shape the nails, you need to spend more time applying the product to require less filing. The owner should be able to help you to group the steps into 15 minute sets. Showing initiative in improving your technique and speed will let the owner see the effort that you are putting into you art and make him/her more patient. Katherine St. Louis, MO Sent from my iPad On Feb 24, 2011, at 1:04 PM, "Laura Merzetti" <[email protected]> wrote: I think you are being too hard on yourself. Not one of us hasn’t made a similar mistake, and after only 3 months, seriously it is not a long time. I know I am certainly not perfect. Has your boss actually said anything to you? Or are you just being hard on yourself? If your boss taught you the procedures, maybe she just needs to go over it with you again. One thing is for sure in this business though….you really need to grow a thick skin. Things like this are going to happen, especially when you’re new. It’s how you handle it that determines your success. Like I said, hang in there, but ask your boss for help if you need it ! Laura From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: February-24-11 1:51 PM To: [email protected] Subject: Re: NailTech:: Disappointed Hey! Thanx a lot I really appreciate your kindness! Well like I said I'm not happy about how the client talked behind my back saying she might not come back just coz of that lil mistake. I'm very dissaponted in myself coz I know I'm doing my best. I just need inspiration, coz I don't have anymore Sent via my BlackBerry from Vodacom - let your email find you! From: "Laura Merzetti" <[email protected]> Sender: [email protected] Date: Thu, 24 Feb 2011 13:42:04 -0500 To: <[email protected]> ReplyTo: [email protected] Subject: RE: NailTech:: Disappointed Hi Bonnie, welcome! Sherri made some valid points – tell us what exactly your boss is disappointed in and I’m sure someone here can help. Also….3 months is not a long time, I’m pretty sure I felt the same way you do now after 3 months. Hang in there! Laura M. From: [email protected] [mailto:[email protected]] On Behalf Of Sherri Evans Sent: February-24-11 1:21 PM To: [email protected] Subject: Re: NailTech:: Disappointed What exactly is he/she disappointed in? Your skill? Your speed? Client retention? Retail sales? Are you an employee or booth renter? Does the boss do nails or hair? What had your boss done to help you address specific issues? Are you the only nail tech? Is there someone in your area willing to mentor you? Are you in an area where education is available? Its hard to offer help or advice with the limited information you provided. Can your give us more to work with? Sherri On Feb 24, 2011 11:08 AM, <[email protected]> wrote: Hi everyone, I'm new here. My name is Bonnie. I'm a nail tech. I've been doing nails for 3 months now, but eveything I do is a disappointment to my boss. I've been focusing and doing my best. Doing nails is my passion and I'd love to get any advice from you guys. I don't feel inspired anymoren please help. Regards Bonnie Sent via my BlackBerry from Vodacom - let your email find you! -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. 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