On December 19, 2002 02:23 pm, Andrei Raevsky wrote:
> Dear friends,
>
> I have recently had the worst of times with my ISP who also is my main
> internet address provider (I use Hotmail, alas, only for my public messages
> since it is saturated with spam anyway).  Ideally, I would look for a
> company in the USA, with either state-wide local numbers, or an 800 number
> to call, which would care about its customers and who at least have some
> knowledge about Linux (the big ones all want us to run Win32 software on
> our machines).
>
> Other considerations are, of course, ease of connection, downtime, etc.
>
> Is anybody on this list actually happy with his ISP and mail server
> provider?  If yes, please help me out with this!
>
> Also, I prefer not to go with a company which provides email as a
> "sideorder" for long-distance or local telephone service.
>
> While I cannot afford to pay much, I use dial-up anyway, I certainly would
> be willing to pay for good quality.
>
> I was told that Earthlink is ok.  Does anybody know?
>
> Finally, it would be ideal to find a company which is strongly pro-Linux or
> somehow linked with the linux community.
>
> Am I dreaming,
>
> Cheers,
>
> Andrei

It's hard to tell what ISP's users running GNU/Linux are getting "support" 
from, but for overall ratings it's hard to beat the user's ratings at:

http://www.dslreports.com/
(not just for DSL)

For ISP ratings in general I usually tell people to start at a site such as:

http://www.etestinglabs.com/services/ibs/usratings.asp?visitor=X

or just pick one in your area (Florida?) and "Google" them. :-) You'd be 
surprised how many complaints/kudos are available on newsgroups and various 
mailing list archives. 

As an aside I've been fairly well satisfied with the service I get from my ISP 
but it would be a bit too far for you methinks. ;-)

Good luck and HTH.

Regards;
-- 
Charlie
Edmonton,AB,Canada
Registered user 244963 at http://counter.li.org
Thinking you know something is a sure way to blind yourself.
                -- Frank Herbert, "Chapterhouse: Dune"


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