On Friday 20 Dec 2002 12:26 am, Charlie wrote: > On December 19, 2002 02:23 pm, Andrei Raevsky wrote: > > Dear friends, > > > > I have recently had the worst of times with my ISP who also is my main > > internet address provider (I use Hotmail, alas, only for my public > > messages since it is saturated with spam anyway). Ideally, I would look > > for a company in the USA, with either state-wide local numbers, or an 800 > > number to call, which would care about its customers and who at least > > have some knowledge about Linux (the big ones all want us to run Win32 > > software on our machines). > > > > Other considerations are, of course, ease of connection, downtime, etc. > > > > Is anybody on this list actually happy with his ISP and mail server > > provider? If yes, please help me out with this! > > > > Also, I prefer not to go with a company which provides email as a > > "sideorder" for long-distance or local telephone service. > > > > While I cannot afford to pay much, I use dial-up anyway, I certainly > > would be willing to pay for good quality. > > > > I was told that Earthlink is ok. Does anybody know? > > > > Finally, it would be ideal to find a company which is strongly pro-Linux > > or somehow linked with the linux community. > > > > Am I dreaming, > > > > Cheers, > > > > Andrei > > It's hard to tell what ISP's users running GNU/Linux are getting "support" > from, but for overall ratings it's hard to beat the user's ratings at: > > http://www.dslreports.com/ > (not just for DSL)
I consulted them, and found that mailbox (for the UK) got extremely high ratings, even though I'd never heard of them. I made some direct enquiries from them, found their support helpful, and that they are linux friendly, and went for them. And I've never regretted it. Support is quick and friendly, and unlike some they never imply that you are an idiot for bothering them. Anne
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