Hmmm,
Is this the level of support we get?
I have a similar problem with a PCI network driver.
Though I just submitted the question I'm wondering
that same question. You're right though, where are
some direct email support numbers? I certainly
appreciate the help of individuals but the company
should provide SOME direct support.
--- Bill Fry <[EMAIL PROTECTED]> wrote:
> I've been trying to get help on a Mandrake 7.1
> install.
> After buying the Deluxe pack and registering it for
> support, I still
> can't get a response to my emails.
> Anyone had any luck here?
>
> My main problem is that the USB module usb-uhci.o
> fails to load. The
> dmesg shows that it is seen, doesn't have an IRQ and
> then is shut down.
> There's no place that I can find to assign it an
> IRQ, either in software
> or in BIOS.
> I've looked on the 'net for answers, but none so
> far, and it's extremely
> frustrating to have paid for a package that
> supposedly includes support,
> but you can't even get a response out of them.
> And just try to find a customer service email
> address or phone number
> for Mandrake...
> --
> Bill Fry
> IT Director,
> Young & Roehr Group
> 503.222.0626
>
>
>
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