Not that it helps now, but in the future you guys can vote with
you dollars and dl mandrake then buy support somewhere else.
DougC wrote:
> Hmmm,
>
> Is this the level of support we get?
> I have a similar problem with a PCI network driver.
>
> Though I just submitted the question I'm wondering
> that same question. You're right though, where are
> some direct email support numbers? I certainly
> appreciate the help of individuals but the company
> should provide SOME direct support.
>
> --- Bill Fry <[EMAIL PROTECTED]> wrote:
> > I've been trying to get help on a Mandrake 7.1
> > install.
> > After buying the Deluxe pack and registering it for
> > support, I still
> > can't get a response to my emails.
> > Anyone had any luck here?
> >
> > My main problem is that the USB module usb-uhci.o
> > fails to load. The
> > dmesg shows that it is seen, doesn't have an IRQ and
> > then is shut down.
> > There's no place that I can find to assign it an
> > IRQ, either in software
> > or in BIOS.
> > I've looked on the 'net for answers, but none so
> > far, and it's extremely
> > frustrating to have paid for a package that
> > supposedly includes support,
> > but you can't even get a response out of them.
> > And just try to find a customer service email
> > address or phone number
> > for Mandrake...
> > --
> > Bill Fry
> > IT Director,
> > Young & Roehr Group
> > 503.222.0626
> >
> >
> >
>
> __________________________________________________
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> Yahoo! Mail - Free email you can access from anywhere!
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--
Larry Hignight Descent 3 Beta tester Caldera
Linux 2.4
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8:20pm up 18 days, 4:28, 4 users, load average: 0.07, 0.08,
0.02
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