Hey All,
Really I think this list is a better resource than calling someone and
waiting on hold for hours on end, only to hear a stock answer or a
pre-written script. With this list you get real users who have had similar
problems who are willing to help, not only that, rather than getting one
stock or formula answer you most often get several creative options to use
to attempt to solve your issues.
This helps you to learn the O/S and the software for it more quickly and
more thoroughly....remember this is not a MicroSucks O/S...Linux users are
supposed to know what goes on behind the scenes of the O/S so that they can
control it and use it to it's fullest potential.
I think the whole idea of calling someone else the moment you have a problem
as opposed to attempting to work through it on your own really defeats the
purpose of using Linux.
Just my thoughts and thanks to all those on the list.
Fritz
----- Original Message -----
From: Denis Havlik <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, September 22, 2000 10:08 AM
Subject: Re: [newbie] Tech Support from Macmillan -- Personal Inquiry
> On Wed, 20 Sep 2000 [EMAIL PROTECTED] wrote:
>
> :~>unfortunately you only get support when you buy their boxed sets, well
i got
> :~>mine out of a magazine for linux so i get no support what so ever from
> :~>Macmillan
>
> Well, one usually gets what one pays for in life... With linux, one often
> gets a bit more, but giving you 121 tech support for free is not gonna
> happen. There are folks on this list who are willing to help, there is
> mandrakeuser.org, there is mandrakeforum.com, our manuals are freely
> available for download...
>
> If you have something against boxed sets, maybe we could start selling
> ONLY support at a same price ;->
>
> cu
> Denis
>
> FYI: MacMillan is not responsible for support anymore. It is us,us, and
> again us, and if/when we come up with some shit, we'll try to fix it as
> soon as possible. Unfortunately, we are still "warming up" as far as
> support is concerned, and I expect to see problems during next few
> weeks. But we'll fix them as soon as we find them out.
> --
> -----------------------------------------------------
> Dr. Denis Havlik <http://www.ap.univie.ac.at/users/havlik>
> Mandrakesoft ||| e-mail: [EMAIL PROTECTED]
> Quality Assurance (@ @) (private: [EMAIL PROTECTED])
> -------------------oOO--(_)--OOo---------------------
> The mailserver is on strike. It wants better working conditions,
> paid days off and a female connector. ([EMAIL PROTECTED])
>
>
>
