All that leads to the whole if you "rent" the modem, then they can't point to it as the problem without replacing it. Consider it a insurance policy, you pay it every time it is due so you aren't the one on the hook when crap happens.
Other point to check is signal strength. I have seen a lot of channel changing lately, and it is due to the swings in temp and the fact that some of the channels are affected more than others with temp changes. Last time I had really poor signal, I wrote a quick ruby app to scrape the cable modem for the signal strengths and channel information and write it out to a log file. Then used gnuplot to show how my signal strength would rise and fall with the weather outside. When I showed the tech from comcast the details I had, he didn't question me about the troubles anymore. I used their equipment against them with better reporting than they had. Of course for fun comcast troubles. I had to call them up last week for trouble, and the person on the line said, I don't see any problems in your area. I told them I was seeing 25-75% packet loss. Next morning I was fully without service and called back to hear the recording that they had a service problem in my area. Wanted to go back in time and throttle the tech on the line for not taking a service problem more serious then. BTW, been thinking about the whole swap to AT&T, but haven't made the leap just yet. -- Steven Critchfield cri...@basesys.com -- You received this message because you are subscribed to the Google Groups "NLUG" group. To post to this group, send email to nlug-talk@googlegroups.com To unsubscribe from this group, send email to nlug-talk+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/nlug-talk?hl=en
