I'd say whoever has the best understanding of how workflows should best be taking place in the environment. I've seen too many users ask for something, but a much better system could be applied that will save them more time and keep things more organized, secure, etc.
Hence the importance of having the IT dept. closely aware of how the company runs, and how their technology needs to be properly aligned to keep things flowing correctly. I'd be weary of having a Help Desk Techs grant share requests whenever they see a request. Sam ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin