I'd say whoever has the best understanding of how workflows should best be
taking place in the environment.
I've seen too many users ask for something, but a much better system could
be applied that will save them more time and keep things more organized,
secure, etc.

Hence the importance of having the IT dept. closely aware of how the company
runs, and how their technology needs to be properly aligned to keep things
flowing correctly.

I'd be weary of having a Help Desk Techs grant share requests whenever they
see a request.

Sam


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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