I think Heat has something along those lines. But be ready to pay for it. On Wed, May 7, 2008 at 11:58 AM, Tigran K <[EMAIL PROTECTED]> wrote:
> I would love a help desk software that is based on email. Don't get me > wrong I want the database backend to keep track of everything but why > do I have to leave email to look at a ticket then respond to it within > the ticketing web/client interface. Can I just get the ticket via > email and reply to it via email and have the ticketing system keep > track of it. Say every email back and forth between me and the > customer is CCed to the ticketing system. > > Anybody know of a system like that? > > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ > -- Sherry Abercrombie "Any sufficiently advanced technology is indistinguishable from magic." Arthur C. Clarke ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
