Have a problem with a particular user not being able to load her profile
(locked) when logging onto a system and getting a temporary one instead.  I
turned on userenv logging and see that it is trying to create one from
backup:  (username & sid edited)

 ExtractProfileFromBackup:  Failed to open key Software\Microsoft\Windows
NT\CurrentVersion\ProfileList\S-1-5-21-...-6346 with error 2
 RegRenameKey: renaming Software\Microsoft\Windows
NT\CurrentVersion\ProfileList\S-1-5-21-...-6346.bak to
Software\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-...-6346
 ExtractProfileFromBackup:  Profile created from Backup
 PatchNewProfileIfRequred: A profile already exists with the current sid,
exitting
 CreateLocalProfileKey:  user <S-1-5-21-...-6346> is local, not setting
preference key
 GetExistingLocalProfileImage:  Found entry in profile list for existing
local profile
 GetExistingLocalProfileImage:  Local profile image filename =
<%SystemDrive%\Documents and Settings\Alvin>
 GetExistingLocalProfileImage:  Expanded local profile image filename =
<M:\Documents and Settings\Alvin>
 GetExistingLocalProfileImage:  No local mandatory profile.  Error = 2
 GetExistingLocalProfileImage:  Found local profile image file ok
<M:\Documents and Settings\Alvin\ntuser.dat>
 GetExistingLocalProfileImage:  Failed to query low profile unload time with
error 2
 Local Existing Profile Image is reachable
 Local profile name is <M:\Documents and Settings\Alvin>
 RestoreUserProfile:  No central profile.  Attempting to load local profile.
 MyRegLoadKey:  Failed to load subkey <S-1-5-21-...-6346>, error =32
 MyRegLoadKey: Returning 00000020
 RestoreUserProfile:  MyRegLoadKey returned FALSE.
 ReportError: Impersonating user.
 ReportError: Logging Error <Windows cannot load the locally stored profile.
Possible causes of this error include insufficient security rights or a
corrupt local profile. If this problem persists, contact your network
administrator.


DETAIL - The process cannot access the file because it is being used by
another process.
>


Looking in the registry under HKLM\Software\Micorsoft\Window
NT\CurrentVersion\ProfileList, I see S-1-5-21-...-6346.bak, but not one
without a bak extension.  I'm starting to think maybe there is some sort of
permission problem not allowing this to be saved in the registry.  Does that
sound reasonable?

System is Win2003 SP2, running Citrix.  Only one user is affected. UPHCLEAN
does not help.

Thanks,
Jeff

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