The user has to be logging into the server from a workstation, right? Has
the user attempted logon from a different workstation?

On Wed, Sep 9, 2009 at 11:26 AM, Jeff Bunting <[email protected]>wrote:

> No, this is on the server she's logging onto, using a domain account.
>
>
> On Wed, Sep 9, 2009 at 10:54 AM, Daniel Rodriguez <[email protected]>wrote:
>
>> Is this happening on the workstation?
>>
>>
>> On Wed, Sep 9, 2009 at 10:43 AM, Jeff Bunting <[email protected]>wrote:
>>
>>> Have a problem with a particular user not being able to load her profile
>>> (locked) when logging onto a system and getting a temporary one instead.  I
>>> turned on userenv logging and see that it is trying to create one from
>>> backup:  (username & sid edited)
>>>
>>>  ExtractProfileFromBackup:  Failed to open key Software\Microsoft\Windows
>>> NT\CurrentVersion\ProfileList\S-1-5-21-...-6346 with error 2
>>>  RegRenameKey: renaming Software\Microsoft\Windows
>>> NT\CurrentVersion\ProfileList\S-1-5-21-...-6346.bak to
>>> Software\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-...-6346
>>>  ExtractProfileFromBackup:  Profile created from Backup
>>>  PatchNewProfileIfRequred: A profile already exists with the current sid,
>>> exitting
>>>  CreateLocalProfileKey:  user <S-1-5-21-...-6346> is local, not setting
>>> preference key
>>>  GetExistingLocalProfileImage:  Found entry in profile list for existing
>>> local profile
>>>  GetExistingLocalProfileImage:  Local profile image filename =
>>> <%SystemDrive%\Documents and Settings\Alvin>
>>>  GetExistingLocalProfileImage:  Expanded local profile image filename =
>>> <M:\Documents and Settings\Alvin>
>>>  GetExistingLocalProfileImage:  No local mandatory profile.  Error = 2
>>>  GetExistingLocalProfileImage:  Found local profile image file ok
>>> <M:\Documents and Settings\Alvin\ntuser.dat>
>>>  GetExistingLocalProfileImage:  Failed to query low profile unload time
>>> with error 2
>>>  Local Existing Profile Image is reachable
>>>  Local profile name is <M:\Documents and Settings\Alvin>
>>>  RestoreUserProfile:  No central profile.  Attempting to load local
>>> profile.
>>>  MyRegLoadKey:  Failed to load subkey <S-1-5-21-...-6346>, error =32
>>>  MyRegLoadKey: Returning 00000020
>>>  RestoreUserProfile:  MyRegLoadKey returned FALSE.
>>>  ReportError: Impersonating user.
>>>  ReportError: Logging Error <Windows cannot load the locally stored
>>> profile. Possible causes of this error include insufficient security rights
>>> or a corrupt local profile. If this problem persists, contact your network
>>> administrator.
>>>
>>>
>>> DETAIL - The process cannot access the file because it is being used by
>>> another process.
>>> >
>>>
>>>
>>> Looking in the registry under HKLM\Software\Micorsoft\Window
>>> NT\CurrentVersion\ProfileList, I see S-1-5-21-...-6346.bak, but not one
>>> without a bak extension.  I'm starting to think maybe there is some sort of
>>> permission problem not allowing this to be saved in the registry.  Does that
>>> sound reasonable?
>>>
>>> System is Win2003 SP2, running Citrix.  Only one user is affected.
>>> UPHCLEAN does not help.
>>>
>>> Thanks,
>>> Jeff
>>>
>>>
>>>
>>>
>>>
>>>
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