Profile unload used to be the bane of our Citrix farm....uphclean rarely helped. In the end we wrote a script to delete all local profiles (except for administrators) at server boot time. It struggles if someone has a profile with the .*domainname* suffix, but otherwise works fine. We do a restart every 48 hours of the production Citrix servers so everything stays nice and clean.
2009/9/10 Sherry Abercrombie <[email protected]> > Our policy with Citrix and user profiles is that if there is a problem, > delete it. You should also look at the actual Citrix server she's logging > into and find the profile there and delete it. > > Don't know how I missed the Citrix reference in the original post. Issues > with profiles on Citrix are "fairly common", especially if the user doesn't > log off properly, which is 99% of the cause of profile issues with Citrix. > > On Thu, Sep 10, 2009 at 8:26 AM, Jeff Bunting <[email protected]>wrote: > >> I'm not sure. I think it was suggested, but I don't know if they had >> another one available or not. Someone else was working on the problem and >> asked me to take a look at it. Will check into it. >> >> I assume from your question, you think a workstation app is still holding >> a reference to the profile? I'd considered that, but wasn't sure if that >> were possible. I'm not overly familiar with Citrix. The presence of the >> .bak profile key struck me as odd. In what situation is this created? I'd >> never seen one before, but I don't look into the ProfileList key very often >> either. >> >> Jeff >> >> >> On Wed, Sep 9, 2009 at 1:41 PM, Daniel Rodriguez <[email protected]>wrote: >> >>> The user has to be logging into the server from a workstation, right? Has >>> the user attempted logon from a different workstation? >>> >>> >>> On Wed, Sep 9, 2009 at 11:26 AM, Jeff Bunting <[email protected]>wrote: >>> >>>> No, this is on the server she's logging onto, using a domain account. >>>> >>>> >>>> On Wed, Sep 9, 2009 at 10:54 AM, Daniel Rodriguez <[email protected]>wrote: >>>> >>>>> Is this happening on the workstation? >>>>> >>>>> >>>>> On Wed, Sep 9, 2009 at 10:43 AM, Jeff Bunting >>>>> <[email protected]>wrote: >>>>> >>>>>> Have a problem with a particular user not being able to load her >>>>>> profile (locked) when logging onto a system and getting a temporary one >>>>>> instead. I turned on userenv logging and see that it is trying to create >>>>>> one from backup: (username & sid edited) >>>>>> >>>>>> ExtractProfileFromBackup: Failed to open key >>>>>> Software\Microsoft\Windows >>>>>> NT\CurrentVersion\ProfileList\S-1-5-21-...-6346 >>>>>> with error 2 >>>>>> RegRenameKey: renaming Software\Microsoft\Windows >>>>>> NT\CurrentVersion\ProfileList\S-1-5-21-...-6346.bak to >>>>>> Software\Microsoft\Windows >>>>>> NT\CurrentVersion\ProfileList\S-1-5-21-...-6346 >>>>>> ExtractProfileFromBackup: Profile created from Backup >>>>>> PatchNewProfileIfRequred: A profile already exists with the current >>>>>> sid, exitting >>>>>> CreateLocalProfileKey: user <S-1-5-21-...-6346> is local, not >>>>>> setting preference key >>>>>> GetExistingLocalProfileImage: Found entry in profile list for >>>>>> existing local profile >>>>>> GetExistingLocalProfileImage: Local profile image filename = >>>>>> <%SystemDrive%\Documents and Settings\Alvin> >>>>>> GetExistingLocalProfileImage: Expanded local profile image filename >>>>>> = <M:\Documents and Settings\Alvin> >>>>>> GetExistingLocalProfileImage: No local mandatory profile. Error = 2 >>>>>> GetExistingLocalProfileImage: Found local profile image file ok >>>>>> <M:\Documents and Settings\Alvin\ntuser.dat> >>>>>> GetExistingLocalProfileImage: Failed to query low profile unload >>>>>> time with error 2 >>>>>> Local Existing Profile Image is reachable >>>>>> Local profile name is <M:\Documents and Settings\Alvin> >>>>>> RestoreUserProfile: No central profile. Attempting to load local >>>>>> profile. >>>>>> MyRegLoadKey: Failed to load subkey <S-1-5-21-...-6346>, error =32 >>>>>> MyRegLoadKey: Returning 00000020 >>>>>> RestoreUserProfile: MyRegLoadKey returned FALSE. >>>>>> ReportError: Impersonating user. >>>>>> ReportError: Logging Error <Windows cannot load the locally stored >>>>>> profile. Possible causes of this error include insufficient security >>>>>> rights >>>>>> or a corrupt local profile. If this problem persists, contact your >>>>>> network >>>>>> administrator. >>>>>> >>>>>> >>>>>> DETAIL - The process cannot access the file because it is being used >>>>>> by another process. >>>>>> > >>>>>> >>>>>> >>>>>> Looking in the registry under HKLM\Software\Micorsoft\Window >>>>>> NT\CurrentVersion\ProfileList, I see S-1-5-21-...-6346.bak, but not one >>>>>> without a bak extension. I'm starting to think maybe there is some sort >>>>>> of >>>>>> permission problem not allowing this to be saved in the registry. Does >>>>>> that >>>>>> sound reasonable? >>>>>> >>>>>> System is Win2003 SP2, running Citrix. Only one user is affected. >>>>>> UPHCLEAN does not help. >>>>>> >>>>>> Thanks, >>>>>> Jeff >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>> >>>> >>>> >>>> >>>> >>> >>> >>> >>> >>> >> >> >> >> >> > > > -- > Sherry Abercrombie > > "Any sufficiently advanced technology is indistinguishable from magic." > Arthur C. Clarke > Sent from Newark, TX, United States > > > > > > -- "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question." http://raythestray.blogspot.com ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
