And name the account TechTard! John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4
From: Jon Harris [mailto:jk.har...@gmail.com] Sent: Tuesday, October 27, 2009 11:39 AM To: NT System Admin Issues Subject: Re: What else would you tell this user? Yes but it gets old after a while. I am with John and say take away Admin rights but I would go further and create one user that is so locked down they can barely get to the web and let the son-in-law only use it. Telling xx if it returns again don't bother. It would either wake up xx or at least get him out of your hair. Jon On Tue, Oct 27, 2009 at 11:35 AM, James Kerr <cluster...@gmail.com<mailto:cluster...@gmail.com>> wrote: Sounds like a nice way to make some side money for hobbies. ----- Original Message ----- From: David W. McSpadden<mailto:dav...@imcu.com> To: NT System Admin Issues<mailto:ntsysadmin@lyris.sunbelt-software.com> Sent: Tuesday, October 27, 2009 10:58 AM Subject: Re: What else would you tell this user? Hard to say. I just reformatted and reinstalled factory software 3 months ago so as far as I can be certain at least 3 months... xx has a son-in-law that gets on and browses everywhere and doesn't care. I can work with xx and get xx in shape again. I just hate taking xx's money when xx isn't the one jacking up the system. I've had to cut a copy home users off of support because they won't learn from their mistakes. One lady brought her laptop to me 4 times. 4 times I had to rebuild from scratch. The 5th time I just didn't return her calls. I raised my price the last time all the way to $300 for a reformat and reinstall of commerical apps. Which is about 150 over my normal. She paid and still got it all jacked up. Thanks for the responses. From: Erik Goldoff<mailto:egold...@gmail.com> Sent: Tuesday, October 27, 2009 10:51 AM To: NT System Admin Issues<mailto:ntsysadmin@lyris.sunbelt-software.com> Subject: Re: What else would you tell this user? is this personal property for the home user, or a system in place for business purposes ? The type of issue xx describes could easily have been a 'drive by' from a third party web page advertisement that takes advantage of PDF or Flash vulnerabilities, where the web site host is unaware of the malware insertion they're accomodating how current are updates to all the software? On Tue, Oct 27, 2009 at 10:40 AM, David W. McSpadden <dav...@imcu.com<mailto:dav...@imcu.com>> wrote: Follow this thread from top to bottom. What else would you tell this home user?? I don't understand how this keeps happening I have Microsoft security running also but I am getting tierd of this junk these things need to find another home besides mine From: David McSpadden Sent: Tuesday, October 27, 2009 10:32 AM To: xx Subject: RE: Home Computer Sure. From: xx Sent: Tuesday, October 27, 2009 10:30 AM To: David McSpadden Subject: RE: Home Computer Ok I will try tonight if I cant do you want it back? From: David McSpadden Sent: Tuesday, October 27, 2009 10:28 AM To: xx Subject: RE: Home Computer Those pictures are a part of the Trojan/virus/thingy. Yes if you can get on the internet you can find it by googling for Microsoft security essentials download. From: xx Sent: Tuesday, October 27, 2009 10:26 AM To: David McSpadden Subject: RE: Home Computer So I will just find that on the internet? If I can get on the net because when I tried last night I couldn't get around all the pop ups ( I will get those pics to you asap LOL) So does that mean someone has been looking at that stuff or is that just the possible virus causing that to pop up ? From: David McSpadden Sent: Tuesday, October 27, 2009 10:19 AM To: xx Subject: RE: Home Computer I think you should send me the naughty pictures for an objective opinion. Also, I think you should download Microsoft's Free Security Essentials virsus/spyware scanner. It is quick and easy. All you have to do it tell it when and what to scan. That might find something your Mcafee doesn't. From: xx Sent: Tuesday, October 27, 2009 10:11 AM To: David McSpadden Subject: Home Computer Hi It's me again..... I think my computer has issues again I have been getting pop ups telling me my computer could be infected but it wasn't from Mcafee so I ignored it then mcafee would pop up and say it blocked a trojen so I thought I was ok but last night when I tried to get into my email naughty pics poped up????? So I thought I would run a full scan but couldn't get into mcafee. What do you think ________________________________ CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. 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