My rock is shinier than your rock.... Neener neener neener!!!! On Thu, Sep 16, 2010 at 2:48 PM, Andrew S. Baker <asbz...@gmail.com> wrote:
> Three points: > > - Please substantiate your allegation that HP support for networking is > somehow inferior because you're not paying for an expensive support > contact. (I've spoken to quite a few techs from both organizations) > > - I mentioned that Cisco had more failures *percentage-wise*. I did not > make the comparison on sheer number of incidents, as that would have been > skewed by market share. > > - Please provide me a use-case where a Cisco switch is proven to provide > some functionality that an HP ProCurve cannot accomplish without incurring > costs our complexity that negate the cost differential. > > You've already agreed with the equality of quality. > > These are all part of the value proposition. > > -ASB: http://XeeSM.com/AndrewBaker <http://xeesm.com/AndrewBaker> > > Sent from my Motorola Droid > > On Sep 16, 2010 4:49 PM, "Rohyans, Aaron" <arohy...@dpsciences.com> > wrote: > > I think you’re missing my point here… though I may not be clear enough. My > point is one of support *value*, rather than support *cost*. Is HP > cheaper than Cisco when it comes to support? … yes, hands down. Does HP > provide the same level of support from a value perspective as Cisco? … I > would have to say no. Again, *you get what you pay for*. You’re not > paying for high value support… thus, HP will gladly throw new equipment your > way and let you talk to a low-end tech all day long if it’ll make you > happy. It’s worth it to them. Cisco, on the other hand, takes a different > approach… you pay for support, but have access to a large pool of technical > resources when things go awry… even access to the developers themselves. > Keep in mind also that Cisco offers one of the best online documentation > systems of any manufacturer in the world… becoming familiar with Cisco > products is not hard… and it’s free. > > > > As to the price difference… we could argue features all day long… but how > do you define “comparable” switches? Yes, both are Ethernet switches and > both operate at 10/100/1000Gb… and if that’s all you’re after, then you > shouldn’t be looking at Cisco. Cisco offers some of the most granular and > technologically advanced features in their product lineup… “comparing” these > two switches requires a baseline for comparison. To some, Cisco’s “cheap” > in terms of what you get for the cost. To others they’re ungodly expensive, > but those “others” typically aren’t concerned with the added features that > you get with Cisco… thus HP makes the most sense, or any other vendor for > that matter. > > > > HP is probably lower in overall device failures… but they have less than > 20% of the switching market share. Compared to Cisco’s 70%, that would make > sense. *I’m not arguing the “quality” of HP/Cisco switches here*. You’re > right, both are rock solid! > > > > > > Aaron T. Rohyans > Senior Network Engineer > > CCIE #21945 > > DPSciences Corporation > 7400 N. Shadeland... > > *From:* Andrew S. Baker [mailto:asbz...@gmail.com] > *Sent:* Thursday, September 16, 2010 4:04 PM > > > To: NT System Admin Issues > Subject: Re: Switch opinions > > > > > > >>It’s a lame attempt to acquire market share by offering free support on > the product line. > > ..... > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.c... > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin