My rock is shinier than your rock....  Neener neener neener!!!!

On Thu, Sep 16, 2010 at 2:48 PM, Andrew S. Baker <asbz...@gmail.com> wrote:

> Three points:
>
> - Please substantiate your allegation that HP support for networking is
> somehow inferior because you're not paying for an expensive support
> contact.  (I've spoken to quite a few techs from both organizations)
>
> - I mentioned that Cisco had more failures *percentage-wise*.  I did not
> make the comparison on sheer number of incidents, as that would have been
> skewed by market share.
>
> - Please provide me a use-case where a Cisco switch is proven to provide
> some functionality that an HP ProCurve cannot accomplish without incurring
> costs our complexity that negate the cost differential.
>
> You've already  agreed with the equality of quality.
>
> These are all part of the value proposition.
>
> -ASB: http://XeeSM.com/AndrewBaker <http://xeesm.com/AndrewBaker>
>
> Sent from my Motorola Droid
>
>  On Sep 16, 2010 4:49 PM, "Rohyans, Aaron" <arohy...@dpsciences.com>
> wrote:
>
> I think you’re missing my point here… though I may not be clear enough.  My
> point is one of support *value*, rather than support *cost*.  Is HP
> cheaper than Cisco when it comes to support? … yes, hands down.  Does HP
> provide the same level of support from a value perspective as Cisco? … I
> would have to say no.  Again, *you get what you pay for*.  You’re not
> paying for high value support… thus, HP will gladly throw new equipment your
> way and let you talk to a low-end tech all day long if it’ll make you
> happy.  It’s worth it to them.  Cisco, on the other hand, takes a different
> approach… you pay for support, but have access to a large pool of technical
> resources when things go awry… even access to the developers themselves.
> Keep in mind also that Cisco offers one of the best online documentation
> systems of any manufacturer in the world… becoming familiar with Cisco
> products is not hard… and it’s free.
>
>
>
> As to the price difference… we could argue features all day long… but how
> do you define “comparable” switches?  Yes, both are Ethernet switches and
> both operate at 10/100/1000Gb… and if that’s all you’re after, then you
> shouldn’t be looking at Cisco.  Cisco offers some of the most granular and
> technologically advanced features in their product lineup… “comparing” these
> two switches requires a baseline for comparison.  To some, Cisco’s “cheap”
> in terms of what you get for the cost.  To others they’re ungodly expensive,
> but those “others” typically aren’t concerned with the added features that
> you get with Cisco… thus HP makes the most sense, or any other vendor for
> that matter.
>
>
>
> HP is probably lower in overall device failures… but they have less than
> 20% of the switching market share.  Compared to Cisco’s 70%, that would make
> sense.  *I’m not arguing the “quality” of HP/Cisco switches here*.  You’re
> right, both are rock solid!
>
>
>
>
>
> Aaron T. Rohyans
> Senior Network Engineer
>
> CCIE #21945
>
> DPSciences Corporation
> 7400 N. Shadeland...
>
>  *From:* Andrew S. Baker [mailto:asbz...@gmail.com]
> *Sent:* Thursday, September 16, 2010 4:04 PM
>
>
> To: NT System Admin Issues
> Subject: Re: Switch opinions
>
>
>
>
>
> >>It’s a lame attempt to acquire market share by offering free support on
> the product line.
>
> .....
>
>
>
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